{"id":9631,"date":"2020-07-28T18:44:00","date_gmt":"2020-07-28T18:44:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/mulgrave-school"},"modified":"2025-01-14T19:05:34","modified_gmt":"2025-01-15T00:05:34","slug":"mulgrave-school","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/mulgrave-school","title":{"rendered":"Mulgrave School"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_326d9571bd3a243d55e03f7dc93fa363\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">MULGRAVE SCHOOL<\/span><\/p>\n<h2>School Shifts Fundraising Strategy to Better Support Families Using Blackbaud Solutions<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/mulgraveschool_cs_final-canada.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/mulgrave-alt-logo.png\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/mulgrave-alt-logo.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/mulgrave-alt-logo-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/k-12-schools.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                K-12 Schools                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                Canada                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_0abc89471207451a3939bbd5b909ee91\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_3d01dff785074b51a421c5e3ea586544\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-large\">Blackbaud is so far advanced in terms of how we\u2019re able to quickly access numbers, reporting, donors, and donor patterns. It\u2019s been really nice to see how those donors overlap with past capital campaigns and our annual fund as well\u2014and being able to see that story on one screen.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Elizabeth Calderon            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Assistant Head of School, Mulgrave School<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_637df21f392ce1c02a4da8b8c4e2a59e\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            OVERVIEW        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Mulgrave School, an independent day school in Vancouver serving prekindergarten through 12th grade, committed to keeping its school family united during COVID-19\u2014including providing financial assistance to fill in tuition payment gaps. With the right fundraising and relationship solution in place, the school raised $100,000 for its Community Relief Fund in just two months.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_f7a3d5553c3a2db7334ebb76e0426836\">\n            <p class=\"body-medium\">When COVID-19 began impacting Mulgrave School\u2014the International School of Vancouver\u2014administrators wrote to families with a commitment to stay united. In practice, that meant shifting to e-learning, virtual events, and a fundraising strategy that made preserving enrollment a top priority.<\/p>\n<p class=\"body-medium\">\u201cParents have lost their jobs, and they don\u2019t know where their income is going to come from,\u201d said Elizabeth Calderon, assistant head of school. \u201cThey know there\u2019s a recovery in the future, but in the meantime, they\u2019re thinking, \u2018Not only do I have this uncertainty of my job being gone, but now I might have to take away from my child the place that brings her a sense of community.\u2019\u201d<\/p>\n<p class=\"body-medium\">In just two months Mulgrave School raised $100,000 for its Community Relief Fund and pledged to support any family in need for the coming school year. The school would pay monthly to cover tuition for as long as needed within the academic year\u2014with no requirement for repayment. \u201cIt\u2019s really about showing support for our parents for our community\u2014and demonstrating a tremendous amount of empathy for our neighbors,\u201d Calderon said. \u201cTo be able to go to them and say, \u2018You can count on us\u2019 has meant the world to them.\u201d<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_5cd7f60f6275b84624c83cb3357ff3b8\">\n            <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24105 size-large\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/Mulgrave-Promo-Images-Fall-2018-31-1024x683.jpg\" alt=\"\" width=\"640\" height=\"427\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/Mulgrave-Promo-Images-Fall-2018-31-1024x683.jpg 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/Mulgrave-Promo-Images-Fall-2018-31-300x200.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/Mulgrave-Promo-Images-Fall-2018-31-768x512.jpg 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/Mulgrave-Promo-Images-Fall-2018-31-1536x1024.jpg 1536w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/Mulgrave-Promo-Images-Fall-2018-31-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n    <\/section>\n\n<section class=\"lede-stat\" id=\"lede-stat-block_574d8ba9741292c237a7236496a88945\">\n            <div class=\"lede-stat__wrapper\">\n            <div class=\"row\">\n                            <div class=\"col-12 \">\n                    <div class=\"lede-stat__item \">\n                                                <div class=\"lede-stat__item-stat\">\n                            <h3>\n                                <mark>$100,000<\/mark>\n                            <\/h3>\n                        <\/div>\n                                                    <div class=\"lede-stat__item-context\">\n                                <p class=\"body-large\">\n                                    In just two months Mulgrave School raised $100,000 for its Community Relief Fund and pledged to support any family in need for the coming school year. The school would pay monthly to cover tuition for as long as needed within the academic year\u2014with no requirement for repayment.                                <\/p>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n        <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_c00ec11e6aa6ac59b65ab56e85fa440c\">\n            <h3>Simplifying Processes<\/h3>\n<p class=\"body-medium\">Mulgrave School partners with Blackbaud for several key functions, including fundraising and relationship management, marketing, fund accounting, and both enrollment management and student record management.<\/p>\n<p class=\"body-medium\">Calderon said the shift to Blackbaud enrollment management in 2019 proved seamless for getting students on board. Blackbaud\u2019s student records management solution also reduced paperwork and administrative time by guiding parents through all necessary forms in one central, secure location.<\/p>\n<p class=\"body-medium\">That same level of ease and access became critical as fundraising moved virtual during the COVID-19 pandemic. \u201cBlackbaud is so far advanced in terms of how we\u2019re able to quickly access numbers, reporting, donors, and donor patterns,\u201d Calderon said. \u201cIt\u2019s been really nice to see how those donors overlap with past capital campaigns and our annual fund as well\u2014and being able to see that story on one screen.\u201d<\/p>\n<p class=\"body-medium\">As Mulgrave\u2019s donations shifted solely online, Blackbaud\u2019s flagship fundraising and relationship management solution, Blackbaud Raiser\u2019s Edge NXT\u00ae, made it easy to pull in donor data with every payment. And the Credit Card Updater capability within Blackbaud Merchant Services\u2122 avoided wasted staff time and awkward conversations. As Calderon noted, \u201cYou don\u2019t have to make the phone call to say, \u2018Oh your card is expiring\u2026 Can we get the new one?\u2019\u201d<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_d457dd7e4ba3a44b6e9c0f133dce425d\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">&#8220;Anything we can do to make a donation convenient is going to be key.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Elizabeth Calderon            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Assistant Head of School,                 <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Mulgrave School                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_af20020720cd9852c98672b8159941a9\">\n            <h3>Culture-Based Fundraising<\/h3>\n<p class=\"body-medium\">Looking past the Community Relief Fund, the Mulgrave School team aims to grow its monthly sustainer gifts in 2021. \u201cAnything we can do to make a donation convenient is going to be key,\u201d Calderon said.<\/p>\n<p class=\"body-medium\">Digital communications and marketing assistant Aleah Bowerman, who manages Mulgrave\u2019s online campaigns, said Blackbaud\u2019s marketing solutions simplifies the process of embedding donation forms on the school\u2019s website. In fact, when Calderon attended bbcon 2019\u2014the tech gathering for social good\u2014a speaker pledged to donate to the attendee who made a gift to his or her organization the fastest. Calderon won.<\/p>\n<p class=\"body-medium\">Ease of use, coupled with a deep connection to purpose, will drive Mulgrave\u2019s fundraising efforts beyond COVID-19. \u201cThe main thing is to stay true to our culture and ethos,\u201d Calderon said. \u201cIf we are a sustainable model for fundraising, making sure the culture of philanthropy is authentic and comes from the community will be key.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/mulgraveschool_cs_final-canada.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/mulgrave-alt-logo.png\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/mulgrave-alt-logo.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/mulgrave-alt-logo-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Mulgrave School<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                  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href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-online-express\">\n                                                    Blackbaud Online Express                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-raisers-edge-nxt\">\n                                                    Blackbaud Raiser&#039;s Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/mulgrave-school\">\n                                                    Blackbaud 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loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Analytics                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Fort Collins Habitat for 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