{"id":9599,"date":"2021-06-16T20:28:00","date_gmt":"2021-06-16T20:28:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/ravenwood-health"},"modified":"2025-01-22T22:05:22","modified_gmt":"2025-01-23T03:05:22","slug":"ravenwood-health","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/ravenwood-health","title":{"rendered":"Ravenwood Health"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_093d0b875b3582e90cfc1d43f1074606\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">Ravenwood Health<\/span><\/p>\n<h2>Blackbaud Financial Edge NXT Saves Countless Hours and Dollars for Ravenwood Health<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/customerstory_ravenwoodhealth_final.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n            <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/healthcare-organizations.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Healthcare Organizations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_74ee60c7d0a1f1fa28ce8f3969f3371b\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_eb466f50fe93be086d9050e112d2983b\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-medium body-large\"><span class=\"blue-highlight\">Blackbaud Financial Edge NXT\u00ae<\/span> is exceeding our hopes in almost every way imaginable.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Daniel Burke            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i> Controller, Ravenwood Health<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_61b901220ffdbc5e80f7b8dd88ec22b9\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Ravenwood Health is a trauma informed agency located in Chardon, Ohio. Focused on mental\r\nhealth and addiction, the organization \u201cstrives to provide a safe and compassionate community\r\nthat supports and respects the unique journey of each person\u2019s path to healing, creating hope\r\nfor all those who walk through their doors.\u201d We talked with Controller Daniel Burke about his\r\norganization\u2019s recent move from Financial Edge\u00ae to Blackbaud Financial Edge NXT.     <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_fb035f5fa0333a547fac95163286eeda\">\n            <h3>Q: Tell us about the time savings you\u2019ve experienced since transitioning to Blackbaud Financial Edge NXT.<\/h3>\n<p class=\"body-medium\">A: First and foremost, when we hosted our Financial Edge database, complex<br \/>\nreports could take 25-30 minutes to run\u2014this may have been our server, I<br \/>\ndon\u2019t know, but it was grueling to do reporting. In Blackbaud Financial Edge<br \/>\nNXT, any report I run is completed in less than a minute. This time savings<br \/>\nalone is worth the price of admission.<\/p>\n<p class=\"body-medium\">\nWithin Blackbaud Financial Edge NXT, we have imported signatures for check<br \/>\nprinting, established Bank Feeds, and Credit Card Feeds. This makes the<br \/>\nprocess of doing a check run, processing daily bank\/credit card transactions,<br \/>\nand reconciling the bank account a 2\u20143 minute job. Our daily bank deposit<br \/>\nprocess alone has been reduced by hours per week.<\/p>\n<h3>Q: Have you experienced cost savings as well?<\/h3>\n<p class=\"body-medium\">\nA: There is no doubt in my mind that the additional cost of Blackbaud<br \/>\nFinancial Edge NXT will pay for itself. Intangibly this will happen with \u201csaved<br \/>\ntime,\u201d but even less abstractly, using Expense Management takes away<br \/>\nthe need for another system, which was quoted at $900 per month for the<br \/>\nnumber of users that we have. Plus, we canceled our \u201ctreasury management\u201d<br \/>\nplatform at our bank, which saves us about $450 per month. The \u201cspecial<br \/>\nfeatures\u201d we paid for in treasury management (mostly reporting options) are<br \/>\neasily replicated in Blackbaud Financial Edge NXT by setting up the Bank<br \/>\nFeeds. By eliminating these two platforms, my increased cost for Blackbaud<br \/>\nFinancial Edge NXT is already more than paid for\u2014let alone all the time,<br \/>\nflexibility, and efficiencies we have gained.<\/p>\n<h3>Q: How have you improved your processes?<\/h3>\n<p class=\"body-medium\">\nA: Blackbaud University and the Financial Edge certification process were<br \/>\na dream when I needed to replace two staff accountants. I\u2019ve hardly had to<br \/>\nbe involved in their systems training because they are taking live instructorled courses, doing online courses, etc. Since we are shorthanded, this has<br \/>\nallowed me to stay current on the accounting work while they are getting<br \/>\nup to speed. They have only been on my team for a month, and by training<br \/>\nthrough Blackbaud University, they are already processing payables, invoicing<br \/>\nreceivables, attaching source documentation, etc. Given the cost and time<br \/>\nrequired for hiring and training, I am so glad we had access to Blackbaud<br \/>\nUniversity. We have decided that we are going to incorporate training<br \/>\nmodules into our monthly routine, which we would not have had time for in<br \/>\nthe past.<\/p>\n<h3>Q: What are your favorite features of Blackbaud Financial Edge NXT?<\/h3>\n<p class=\"body-medium\">\nA: What I really like about Blackbaud Financial Edge NXT is the ability to add attachments. This has allowed me to<br \/>\nmake procedural changes while still having a high degree of confidence in our controls process. Every deposit has<br \/>\na source document attached. Every check (deposited or written) is attached with supporting documentation. Our<br \/>\nauditor recently told us that she will be able to conduct most of our audit remotely because all the documentation she<br \/>\nneeds is attached in the system.<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_29902adff613d5e225556cf1f2beece4\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cLess time working \u2018in the business\u2019 gives us more time to work \u2018on the business.\u2019 With the time we are saving, I\u2019m able to give my accounting staff higher gain activities\u2014reporting, trending, budgeting, forecasting.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Daniel Burke            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Controller                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Ravenwood Health                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/customerstory_ravenwoodhealth_final.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/ravenwood-health-logo-250x250-1.png\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/ravenwood-health-logo-250x250-1.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/ravenwood-health-logo-250x250-1-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Ravenwood Health<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-financial-edge-nxt\">\n                                                    Blackbaud Financial Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/ravenwood-health\">\n                                                    Blackbaud University                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_bddbb73bfec574eb7b8205cf6a82d3a6\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chcl-logo-250x250-1.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chcl-logo-250x250-1.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chcl-logo-250x250-1-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fund Accounting                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Community Health Center of Lubbock<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/community-health-center-of-lubbock\">Community Health Center of Lubbock<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarasota-memorial-healthcare-foundation-logo-250x250-1.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarasota-memorial-healthcare-foundation-logo-250x250-1.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarasota-memorial-healthcare-foundation-logo-250x250-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fund Accounting                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Sarasota Memorial Healthcare Foundation<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/sarasota-memorial-healthcare-foundation\">Sarasota Memorial Healthcare Foundation<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/waketech_250x250.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/waketech_250x250.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/waketech_250x250-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fund Accounting                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Wake Tech Foundation<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/wake-tech-foundation\">Wake Tech Foundation<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_8d9b23cdc64fa9f904d4b41ea1297df0\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n                        <h2>Ready to <span class=\"green-blue-gradient\">power<\/span> your passion?<\/h2>\n<p class=\"body-large\">Request a customized demo to see how Blackbaud is made for your unique challenges and needs.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__form-wrapper\">\n                        <script src=\"\/\/app-sj07.marketo.com\/js\/forms2\/js\/forms2.js\"><\/script>\n                       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