{"id":9384,"date":"2019-03-21T20:05:00","date_gmt":"2019-03-21T20:05:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/speed-art"},"modified":"2024-12-09T17:11:09","modified_gmt":"2024-12-09T22:11:09","slug":"speed-art","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/speed-art","title":{"rendered":"Speed Art"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_afc6ef199562f6dc3d219fbcfdd3f99f\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">SPEED ART<\/span><\/p>\n<h2>Museum Partners with Blackbaud to Deliver Exceptional Experience for Visitors and Employees<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/speedartmuseum_cs_final.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1009\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/03\/School-Tours-12.19.18-Liz_5041.jpg\" class=\"img-fluid\" alt=\"Children viewing a painting at the Speed Art Museum\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/03\/School-Tours-12.19.18-Liz_5041.jpg 1500w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/03\/School-Tours-12.19.18-Liz_5041-300x202.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/03\/School-Tours-12.19.18-Liz_5041-1024x689.jpg 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/03\/School-Tours-12.19.18-Liz_5041-768x517.jpg 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/arts-cultural.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Arts and Cultural Organizations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_1f9968802b5e310e7db3dfec90b54a66\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_a58b51c20d0adb100081b3c4d780d5dc\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-large\"><span class=\"blue-highlight\">Not only is Blackbaud the best system to use, but it is the easiest system to use.<\/span> It\u2019s for people of all experience levels, and it\u2019s for the person who just wants to do the best they can to help their organization.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Taylor Marvel Nord            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Database Manager, Speed Art Museum<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_73ff13d25fd754204f806ce76cabff07\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            OVERVIEW        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Speed Art Museum wanted to deliver on visitors\u2019 interests and needs. The Louisville institution\r\npartnered with Blackbaud to mine data, refine its programming, and ensure an exceptional experience.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_53c3a3aee5e0d62ed8f343375171bbfe\">\n            <p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/8BChYFYnoGM\" width=\"560\" height=\"315\" frameborder=\"0\"><\/iframe><\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_99e00a9981a2df53b26d12df20bf0dcc\">\n            <p class=\"body-medium\">Speed Art Museum (known as \u201cthe Speed\u201d to locals) took a bold step when it closed its doors for a three-year, $60 million expansion. The museum in Louisville, Kentucky, sought not only to refurbish its physical space but to reimagine its mission.<\/p>\n<p class=\"body-medium\">When the Speed reopened, its leadership wanted technology to provide visitors with an experience that matched the thoughtful vision behind the physical improvements, explained Database Manager Taylor Marvel Nord. \u201cIt\u2019s a place for families, a place for inclusive programming, and a place for people to feel safe, to have conversations about really difficult things that we\u2019re facing in society now,\u201d Nord said. \u201cBlackbaud has been incredibly vital to that change and to opening our doors in a whole new way.\u201d<\/p>\n<p class=\"body-medium\">The Speed partners with Blackbaud for everything from admissions and membership to fundraising, accounting, and marketing. \u201cWe are able to not only report visitor data easily, which is a feat within itself, but we are also able to use that information to find out what our constituents need and what they want,\u201d Nord said. \u201cThere\u2019s nothing better than having something given to you in a beautifully wrapped package.\u201d<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_452d029efa51e076dc036df73eac7f09\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cWe are able to not only report visitor data easily, which is a feat within itself, but we are also able to use that information to find out what our constituents need and what they want.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Taylor Marvel Nord            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Database Manager,                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Speed Art Museum                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_9417c88871a71e7031f90be0be0d492a\">\n            <h3>Creating an Exceptional Visitor Experience<\/h3>\n<p class=\"body-medium\">The Speed\u2019s grand reopening put its visitors first, listening to what mattered to them and delivering a seamless experience. With Blackbaud\u2019s cultural management solution, the Speed could turn guests into members or donors and renew those commitments automatically.<\/p>\n<p class=\"body-medium\">Because Blackbaud\u2019s cultural management solution integrates with payment services, the Speed could spot spending trends among donors to know what offerings appeal to them most and also to flag fraudulent charges faster. \u201cWe can see the revenue and where it\u2019s coming from and where it\u2019s going,\u201d Nord said.<\/p>\n<p class=\"body-medium\">For example, the Speed\u2019s new state-of-the-art cinema alone attracted 35,000 visitors in its first year after the museum reopened. \u201cBlackbaud has given us the tools to let people come to the cinema and just get admission or add on merchandise at the same time,\u201d Nord said. \u201cWe can do really anything that the constituent would want.\u201d<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_3138987dbdd2eb16fdf31582c38f6921\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cThe beauty of the Blackbaud customer support is that these people are in it for passion. They really want to help you.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Taylor Marvel Nord            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Database Manager,                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Speed Art Museum                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_7c0dabc064bd9957ae591761643ca808\">\n            <h3>Giving Employees Flexibility<\/h3>\n<p class=\"body-medium\">With Blackbaud\u2019s cloud accounting solution, the Speed\u2019s employees can access records anytime, anywhere. \u201cWe wanted the flexibility for our staff,\u201d Nord said. \u201cWe\u2019re able to take something that was a computer-based software and move it into the cloud where it is accessible everywhere, as long as you have Internet access. With that accessibility comes flexibility.\u201d<\/p>\n<p class=\"body-medium\">Plus, Blackbaud provides customized reporting for members of the Speed\u2019s fundraising team without requiring extra staff time. \u201cNot only is Blackbaud the best system to use, but it is the easiest system to use,\u201d Nord explained. \u201cIt\u2019s for people of all experience levels, and it\u2019s for the person who just wants to do the best they can to help their organization.\u201d<\/p>\n<p class=\"body-medium\">Nord\u2019s favorite experience with Blackbaud has been customer support. \u201cNot only do I get the chance to work with so many different people, but I also get the chance to get to know them,\u201d she said. \u201cThe beauty of the Blackbaud customer support is that these people are in it for passion. They really want to help you. Not only has that inspired me to do better in my job, but I know that I can rely on support to help me figure it out.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/speedartmuseum_cs_final.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/speed.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/speed.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/speed-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Speed Art<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/?post_type=product&#038;p=2879\">\n                                                    Blackbaud Altru                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/speed-art\">\n                                                    Blackbaud Analytics                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-financial-edge-nxt\">\n                                                    Blackbaud Financial Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_d91a7bdd3e88f376f794c40d51af5f32\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_1985c71a5565575fa106b982db712ef0\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n                        <h2>Ready to <span class=\"green-blue-gradient\">power<\/span> your passion?<\/h2>\n<p class=\"body-large\">Request a customized demo to see how Blackbaud is made for your unique challenges and needs.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"col-md-6\">\n                    <div 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