{"id":9342,"date":"2020-07-27T20:36:00","date_gmt":"2020-07-27T20:36:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/special-olympics-new-york"},"modified":"2025-04-04T09:28:08","modified_gmt":"2025-04-04T13:28:08","slug":"special-olympics-new-york","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/special-olympics-new-york","title":{"rendered":"Special Olympics New York"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_bf4e6d7749cef88154cf944ea3767be6\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">SPECIAL OLYMPICS NEW YORK<\/span><\/p>\n<h2>SONY Teams with Trusted Technology Partner to Increase Fundraising Potential<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/specialolympicsnewyork_cs_final_updated-6-2024.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/D4S_0309-L.jpg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/D4S_0309-L.jpg 800w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/D4S_0309-L-300x200.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/D4S_0309-L-768x512.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/nonprofits.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Nonprofit Organizations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_d2ee623ee5be45de723272d3a15b4d3f\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_e6978b83e7b2b8840aa86e897d0ac6dd\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-large\">We needed to do better if we wanted to grow the entire organization. So <span class=\"blue-highlight\">we looked at a number of opportunities and ended on Blackbaud<\/span>.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Raymond Polikoski            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Vice President of Finance and Administration, Special Olympics New York<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_147c5ca8c591078adcdb1b488ca9957f\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            OVERVIEW        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Ready to step up its game, Special Olympics New York teamed up with a trusted technology partner to better serve stakeholders, increase its fundraising potential, encourage\r\ninnovation, and offer even more opportunities to athletes across the state.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_6cf71751e578b95ea110fee938cdecc8\">\n            <p class=\"body-medium\">Special Olympics New York (SONY) involves as many as 67,000 athletes, 35,000 volunteers, and a $10 million budget each year, making it the largest U.S. program of its kind and one of the largest in the world. Yet SONY saw an opportunity to overhaul its technology to make an even greater impact.<\/p>\n<p class=\"body-medium\">Incorporated in 1970 soon after the Special Olympics movement began to provide athletic opportunities for people with intellectual disabilities, SONY came to rely on several different data systems to work with volunteers, athletes, employees, and donors\u2014until staff members made a case to their CEO and board for a digital transformation.<\/p>\n<p class=\"body-medium\">\u201cWe realized that all of these disparate data systems made it difficult to impossible to communicate effectively with all of our constituents,\u201d said Vice President of Finance and Administration Raymond Polikoski. \u201cWe needed to do better if we wanted to grow the entire organization. So we looked at a number of opportunities and ended on Blackbaud.\u201d<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_0e8cd6f075d65e061344d35573223f72\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cEven in beta, we\u2019re seeing what the tools can do and the impact in what staff can do every day.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Raymond Polikoski            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Vice President of Finance and Administration,                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Special Olympics New York                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_eadaf607425990ec70b6a751bb1d3dee\">\n            <h3>Pole Vaulting Over Old Technology<\/h3>\n<p class=\"body-medium\">SONY\u2019s decision to choose Blackbaud as its all-in-one technology provider was influenced by return on investment projections, buy-in from staff members who already considered Blackbaud a trusted partner, and guidance from Blackbaud that ensured SONY was investing in needed solutions designed for resilience. After all, it had been nearly a decade and a half since the organization had adopted any major upgrades. As Polikoski explained, \u201cWe\u2019re pole vaulting over old technology.\u201d<\/p>\n<p class=\"body-medium\">Working with a Blackbaud consultant, SONY engaged in an in-depth audit that looked at where the organization wanted to head with technology and how Blackbaud\u2019s cloud-based solutions could get them there. \u201cWe realized how much better we could be,\u201d Polikoski said.<\/p>\n<p class=\"body-medium\">SONY already used Blackbaud technology for some fundraising and fund accounting needs but saw the value of upgrading to <a href=\"https:\/\/www.blackbaud.com\/products\/raisers-edge-nxt-financial-edge-nxt\">Blackbaud Raiser\u2019s Edge NXT\u00ae, Blackbaud Financial Edge NXT\u00ae<\/a>, and an updated version of Blackbaud TeamRaiser\u00ae for peer-to-peer events, while adding integrated solutions for wealth analytics and marketing.<\/p>\n<p class=\"body-medium\">With Blackbaud Luminate Online\u00ae email capabilities, SONY would have a \u201cone-stop shop\u201d for communicating with stakeholders with the ability to tailor personal messages and experiences to segments and subsegments. For example, staff could easily group athletes by summer or winter games and even send targeted emails to those involved in a specific competition, such as bocce.<\/p>\n<p class=\"body-medium\">They knew that effectively engaging diverse groups of volunteers, from coaches to board members, would also be critical to furthering their mission. \u201cThe people were really at a center focus for us, in addition to the efficiency that we would gain,\u201d Polikoski said.<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_d64f777f4a9f8a980599f316e26c34d5\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cWe\u2019re pole vaulting over old technology.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Raymond Polikoski            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Vice President of Finance and Administration,                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Special Olympics of New York                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_4655592b939eb1c3f8844b7edc593202\">\n            <h3>Connected Office Payoff<\/h3>\n<p class=\"body-medium\">The shift to a connected office came with an immediate payoff. \u201cEven in beta, we\u2019re seeing what the tools can do and the impact in what staff can do every day,\u201d Polikoski said. That includes the ability to easily share information between the financial, marketing, and philanthropy teams and get real-time updates to those working in the field with the ease of a mobile device.<\/p>\n<p class=\"body-medium\">SONY expects an enhanced focus on individual giving to cover the upgrade costs, possibly within three years, even after foregoing technology improvements for so long.<\/p>\n<p class=\"body-medium\">When an organization undergoes digital transformation, it can include everything from collaboration in remote working environments to reducing manual processes through workflow automation. And for SONY, transformation doesn\u2019t necessarily have an endpoint.<\/p>\n<p class=\"body-medium\">\u201cWhat does done look like? I don\u2019t know. That changes every day,\u201d Polikoski said, acknowledging the window this opens to further innovation. While he can easily envision where the organization will be at the end of the current implementation, he expects SONY will take a more proactive approach to adding new technology in future years. \u201cWe need to keep regularly investing in this and not get so far behind.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2020\/07\/specialolympicsnewyork_cs_final_updated-6-2024.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/special-olympics-new-york-logo-250x250-1.png\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/special-olympics-new-york-logo-250x250-1.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/special-olympics-new-york-logo-250x250-1-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Special Olympics New York<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                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https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/Salvation-Army-Logo-250x250-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>The Salvation Army Canada<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/the-salvation-army-canada\">The Salvation Army Canada<\/a>\n                        <\/div>\n                    <\/div>\n    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