{"id":9296,"date":"2021-10-20T14:09:00","date_gmt":"2021-10-20T14:09:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/austin-community-college"},"modified":"2025-03-31T12:59:34","modified_gmt":"2025-03-31T16:59:34","slug":"austin-community-college","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/austin-community-college","title":{"rendered":"Austin Community College"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_9c871b8a29550229ca5ebb8c52ab32a4\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">Austin community college<\/span><\/p>\n<h2>ACC Foundation Leverages Blackbaud Solutions to Streamline Scholarship Donor Communications<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/austin-community-college-customer-story-spotlight.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"361\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/10\/Screenshot-2024-12-18-172615.png\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/10\/Screenshot-2024-12-18-172615.png 840w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/10\/Screenshot-2024-12-18-172615-300x129.png 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/10\/Screenshot-2024-12-18-172615-768x330.png 768w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/higher-ed.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Higher Education Institutions                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_33e8f61e8db0777fb4c2d1e727346a52\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_e83700ff428ef5e74c69f247f55d8a2d\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-medium body-large\"><span class=\"blue-highlight\">I think the donor portal<\/span>  is a really great way for<br \/>\ndonors to see the impact they\u2019re making.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Ann Schubert            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Operations Coordinator, Austin Community College Foundation<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_f4baede9927fa83552ff5bc5dad2d656\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Austin Community College Foundation relies on Blackbaud Award Management\u2122 to help their small staff effectively match students to scholarships. With the recent addition of Blackbaud\r\nStewardship Management\u2122, the foundation\u2019s process became even more efficient by providing\r\nan online portal that allows donors to easily follow their funds and the achievements of the\r\nstudents they support.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_efd557ffab287303faec13ca864844dd\">\n            <h3>ACC Foundation streamlines communications to<br \/>\nscholarship donors, offers them online portal<\/h3>\n<p class=\"body-medium\">Austin Community College District serves more than 70,000 students<br \/>\nannually and is among the largest in the nation, with 11 campuses located<br \/>\nacross Central Texas and more than 100 programs in 10 areas of study. The<br \/>\ncollege provides flexible, accelerated learning opportunities, and real-world<br \/>\nexperiences to help students complete their education on-time and graduate<br \/>\nworkforce-ready with many students receiving a two-year degree and<br \/>\ncontinuing on to advanced job training or to large universities such as the<br \/>\nUniversity of Texas and Texas A&amp;M University.<\/p>\n<p class=\"body-medium\">\nIn recent years, Austin Community College Foundation has annually awarded<br \/>\n$1.5 million in scholarships to 750 students who are selected from over 3,000<br \/>\napplications. \u201cWe are a small staff, especially for the size of our college,\u201d said<br \/>\nOperations Coordinator Ann Schubert, one of three foundation employees.<br \/>\n\u201cWithout an online application and a way to review those applications and<br \/>\naward, there\u2019s no way we could manage. We just wouldn\u2019t be able to handle<br \/>\nthat many applications.\u201d<\/p>\n<p class=\"body-medium\">\nThe foundation adopted Blackbaud Award Management in 2014 to provide a<br \/>\nstreamlined, flexible, and efficient process for students to access scholarship<br \/>\nawards and to better serve the nearly 200 donors who make those<br \/>\nscholarships possible. With the 2020-21 school year, the foundation<br \/>\nenhanced its ability to report back to donors by adding Blackbaud<br \/>\nStewardship Management, which it found to be more \u201crobust\u201d than other<br \/>\nproducts on the market.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_f33d558b21e49b4a95cf86b8cf97d219\">\n            <h3>Providing Donors with a Clear View of Their Giving<\/h3>\n<p class=\"body-medium\">With Blackbaud Stewardship Management, a donor can easily and securely<br \/>\naccess a comprehensive view of their entire giving history and the financial<br \/>\nperformance of their funds, as well as the stories of the scholarship recipients<br \/>\nthe donor has assisted, all accessible online in one central portal.<\/p>\n<p class=\"body-medium\">\nIn addition, the foundation now uses Blackbaud Stewardship Management<br \/>\nto generate an individualized annual report for each donor\u2014saving hours of<br \/>\nmanual work by eliminating the copying, pasting, and designing that Schubert<br \/>\npreviously did herself to create similar individualized reports. \u201cWe can just<br \/>\ndownload donor reports from the system, and we don\u2019t have to create them,\u201d<br \/>\nSchubert said. \u201cThat saved a lot of time.\u201d<\/p>\n<p class=\"body-medium\">\nAs the foundation transitioned to the new system, it sent each donor a printed<br \/>\nreport, generated using Blackbaud Stewardship Management, by mail with<br \/>\nan invitation to access the new donor portal. With the start of the following<br \/>\nschool year, Schubert began pointing donors to the portal by email with plans<br \/>\nto share annual donor reports with electronic links. Printed reports will only be<br \/>\navailable upon request\u2014a shift that will save the foundation even more time<br \/>\nand resources.<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_333ad3c2ad0153165b214622a13a9b47\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cWe can just download donor reports from the system, and we don\u2019t have to create them. That saved a lot of time.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Ann Schubert            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Operations Coordinator                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Austin Community College Foundation                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_c9036dee409ec1c8b3299569686b5184\">\n            <h3>Promoting Gratitude with a Personal Touch<\/h3>\n<p class=\"body-medium\">The new stewardship management tools enhance the foundation\u2019s<br \/>\nestablished system of matching applicants with diverse interests and<br \/>\nneeds to the right scholarships through Blackbaud Award Management.<br \/>\nBlackbaud Award Management already provided the foundation a<br \/>\ncomponent that requires students to write thank-you letters to donors<br \/>\nbefore awards become final, while offering students access to donor<br \/>\nprofiles that help them personalize their thank-you letters.<\/p>\n<p class=\"body-medium\">\nNow, with Blackbaud Stewardship Management, donors can easily access<br \/>\npictures, bios, and thank-you letters of the students they have supported<br \/>\nat any time through the portal. The portal also allows donors to check<br \/>\nchanges to their endowments and learn about campus news, activities,<br \/>\nand further giving opportunities. The foundation can provide a \u201cDonate\u201d<br \/>\nbutton on the page as well.<\/p>\n<p class=\"body-medium\">\nSchubert credited Blackbaud\u2019s responsive customer support team for<br \/>\nhelping staff adapt to new processes and tools, and said the transition has<br \/>\nbeen well worth it. She anticipates most donors will embrace the online<br \/>\nsetup, and after the first year, she had only heard favorable reactions as<br \/>\ndonors and the scholarship recipients they support are more connected<br \/>\nthan ever before. \u201cI think the donor portal is a really great way for donors<br \/>\nto see the impact they\u2019re making.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/austin-community-college-customer-story-spotlight.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/logo-austin-community-college-250x250-1.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/logo-austin-community-college-250x250-1.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/logo-austin-community-college-250x250-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Austin Community College<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-award-management\">\n                                                    Blackbaud Award Management                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/austin-community-college\">\n                                                    Blackbaud Stewardship Management                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            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https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/09\/imageedit_2_9822560297-150x150.jpg 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Texas Southern University<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/texas-southern-university\">Texas Southern University<\/a>\n                        <\/div>\n                    <\/div>\n           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