{"id":9269,"date":"2022-10-06T13:36:00","date_gmt":"2022-10-06T13:36:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/university-of-louisville"},"modified":"2025-09-04T10:58:46","modified_gmt":"2025-09-04T14:58:46","slug":"university-of-louisville","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/university-of-louisville","title":{"rendered":"University of Louisville"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_ad7fea2d4d1b01b8268627cbab3974af\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">University of Louisville<\/span><\/p>\n<h2>Blackbaud CRM Transforms UofL&#8217;s Advancement Operations, Lays Foundation for 10-Year Plan and Beyond<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/university-of-louisville-customer-snapshot.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1366\" height=\"768\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/10\/campus-e1557252030295.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/10\/campus-e1557252030295.jpg 1366w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/10\/campus-e1557252030295-300x169.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/10\/campus-e1557252030295-1024x576.jpg 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/10\/campus-e1557252030295-768x432.jpg 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/10\/campus-e1557252030295-360x202.jpg 360w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/higher-ed.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Higher Education Institutions                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_1eed3273022cfa84428795e26e9d2ab0\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_58a5d52030d8f7eddc60d100c8c81a95\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        The University of Louisville migrated its legacy advancement CRM system to Blackbaud CRM to digitally transform their advancement operations and beyond, gaining a more comprehensive view of constituent data and setting in place a long-term, flexible platform to support future strategic\r\ninitiatives over the next 10+ years.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_25579ea46393ed021f4211732d9278eb\">\n            <h3>Implementation Success: On time and On Budget<\/h3>\n<p class=\"body-medium\">\u201cThe implementation of Blackbaud CRM was a smooth process,\u201d said Cindy Wentworth, associate vice president for Advancement Services. \u201cThe Blackbaud team collaborated with us and provided excellent guidance throughout to deliver an on time, on budget, and a successful go-live. We are delighted with the results and look forward to our ongoing partnership with Blackbaud.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_59a3eae5ddf582f1f972d3e881b513dc\">\n            <h3>Big Wins with Easier Access to Information and Automation<\/h3>\n<p class=\"body-medium\">Prior to Blackbaud CRM, Advancement Services resorted to manual, timeconsuming processes to provide staff with information to guide decisions and strategy. Now, staff look to standard reports and dashboards to provide timely, one-click access to information to inform decisions and strategy. The team also made big gains in automating many daily advancement processes with Blackbaud CRM. \u201cWe\u2019re all excited about the easy access to information to help inform our decisions and also the automation of workflows for our users in key areas like gifts, records, major gifts and stewardship to help drive efficiencies,\u201d Wentworth said.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_7c4cf4fa9d227a92339d3fb1b076ae3c\">\n            <h3>Intuitive Customization Options<\/h3>\n<p class=\"body-medium\">Blackbaud CRM\u2019s ability to be easily customized, configured, and integrated with third-party reporting tools (UofL uses Microsoft\u00ae PowerBI\u00ae) will improve operational efficiency and reduce the burden on Advancement Services for<br \/>\nreport and data requests from various units. \u201cThe UofL Advancement IT team developed a handful of customizations that were unique to our way of doing business,\u201d said Wentworth. \u201cThe customization and configuration processes in Blackbaud CRM, using industry standard tools, are very intuitive and easy to learn for our staff. Once set up, it offers our end users with a self-service toolset they have never had before.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/university-of-louisville-customer-snapshot.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/u-of-louisville.png\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/u-of-louisville.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/u-of-louisville-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>University of Louisville<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-crm\">\n                                                    Blackbaud Enterprise Fundraising CRM            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Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/unc-chapel-hill.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/unc-chapel-hill.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/unc-chapel-hill-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>UNC-Chapel Hill<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/unc-chapel-hill\">UNC-Chapel Hill<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/wu_logo_250px.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/wu_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/wu_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Western University<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/western-university\">Western University<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"286\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/01\/Logo250x250.jpg\" class=\"img-fluid icon-img\" alt=\"Mississippi State 250 logo\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/01\/Logo250x250.jpg 286w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/01\/Logo250x250-150x150.jpg 150w\" sizes=\"auto, (max-width: 286px) 100vw, 286px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising and Relationship Management                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Mississippi State University Development and Alumni Division<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/mississippi-state-university-development-and-alumni-division\">Mississippi State University Development and Alumni Division<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_69e911e5019d3c4f98ff5dab94d4476e\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n                        <h2>Ready to <span class=\"green-blue-gradient\">power<\/span> your passion?<\/h2>\n<p 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28.22a1.37 1.37 0 0 0-.06 2.43l19.87 7 30.1-28.3-24.65 30.22 23.14 8.17a1.37 1.37 0 0 0 1.32-1.1l9-45.15a1.389 1.389 0 0 0-2.05-1.49Z\"\/><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h76v76H0z\"\/><\/clipPath><\/defs><\/svg>                        <\/div>\n                        <p class=\"body-large\">\n                                                            <h2>Thank you for your inquiry.<\/h2>\n<p class=\"body-large\">A Blackbaud representative will be in touch with you shortly.<\/p>\n<h3>Prefer to chat now?<\/h3>\n<p class=\"body-large\"><a href=\"https:\/\/www.blackbaud.com\/training-support\/chat\">Click here<\/a> if you&#8217;d like to speak directly to a Blackbaud representative, today.<\/p>\n                                                    <\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <div class=\"top-square\"><\/div>\n    <div class=\"bottom-square\">\n        <div 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