{"id":9264,"date":"2020-06-19T15:16:00","date_gmt":"2020-06-19T15:16:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/virginia-theological-seminary"},"modified":"2025-01-22T22:13:48","modified_gmt":"2025-01-23T03:13:48","slug":"virginia-theological-seminary","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/virginia-theological-seminary","title":{"rendered":"Virginia Theological Seminary"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_cd9f91938f5648c4bc722d1ef57cbaf8\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">Virginia Theological Seminary<\/span><\/p>\n<h2>Seminary Modernizes Approach to Education Management with Cloud-Based Technology Solutions<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/virginia_theological_seminary_customer_spotlight_full_story.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n            <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/higher-ed.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Higher Education Institutions                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_f42511118a0df33bc7e65fc0b2e67de8\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_8f380245ddb95903a1c64d7f1051b312\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-medium body-large\"><span class=\"blue-highlight\">\u201cStudents have more ownership and autonomy<br \/>\nover their degree completion<\/span>  The conversations we have with them are more intentional and efficient as a result.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Rachel Holm            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Registrar, Virginia Theological Seminary<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_aad555f53af57ed39a42175b8bf19d91\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Virginia Theological Seminary is a \u201cracially and culturally diverse community of The Episcopal\r\nChurch\u201d that serves an enrollment of around 220, with half of the students in the Master in\r\nDivinity program. While the Seminary\u2019s roots date back to 1823, its current-day leaders have\r\nwelcomed a modern approach to education management with cloud-based technology solutions.     <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_af2b8579d70cbb1287bd975e338c9720\">\n            <h3>Virginia Theological Seminary streamlines<br \/>\nprocesses, enhances experience for students.<\/h3>\n<p class=\"body-medium\">Virginia Theological Seminary struggled with cumbersome manual enrollment<br \/>\nand admissions processes, unable to provide a completely modern experience<br \/>\nfor students or staff. Once the team considered the ease of use, customizability,<br \/>\nand robust set of features available through Blackbaud, their decision to<br \/>\nupgrade to cloud-based solutions was clear.<\/p>\n<p class=\"body-medium\">\nWith Blackbaud\u2019s education management solutions\u2014which include enrollment<br \/>\nmanagement, student information management, learning management, and<br \/>\nbilling management\u2014the Seminary now manages its entire enrollment and<br \/>\nadmissions process online, allowing staff to process applications more efficiently and remotely, while also greatly simplifying and improving the application experience for students.<\/p>\n<p class=\"body-medium\">\nDirector of Admissions and Student Housing Derek Greten-Harrison<br \/>\nexplained that when he first joined the staff in 2017, the Seminary<br \/>\nasked students to mail in applications and relied heavily on manual<br \/>\nprocesses that added unnecessary time and steps to enrolling students.<br \/>\n\u201cBlackbaud\u2019s education management solutions allowed us to streamline<br \/>\nour admissions processes and deliver a much better overall experience,\u201d<br \/>\nsaid Greten-Harrison. \u201cTo complete the application process used to take<br \/>\nupwards of a month. Now, it can be completed within a week if need be.\u201d<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_615f5dd244ec4e66b6a5e8c5e776884c\">\n            <h3>A More Intuitive, User-Friendly System<\/h3>\n<p class=\"body-medium\">\nBlackbaud Student Information System\u2122 enables institutions to increase<br \/>\nefficiency and keep students engaged with a single, accurate source<br \/>\nof data and information that\u2019s used for everything from schedules<br \/>\nand grades to course requests and attendance history. As the main<br \/>\nadministrator working in the solution, VTS Registrar Rachel Holm said<br \/>\nit\u2019s a much more intuitive and user-friendly system when compared to<br \/>\nthe Seminary\u2019s previous system, which was not cloud-based.<\/p>\n<p class=\"body-medium\">\n\u201cThe degree audit functionality and progress tracking has been<br \/>\nreally helpful,\u201d said Holm, who joined the staff in 2012. \u201cStudents have<br \/>\nmore ownership and autonomy over their degree completion.<br \/>\nThe conversations we have with them are more intentional and<br \/>\nefficient as a result.\u201d<\/p>\n<p class=\"body-medium\">\nThe Seminary leverages the solution\u2019s capabilities to create a robust<br \/>\nintranet for students, faculty, and staff. Previously, directories would<br \/>\nquickly become out of date, so the staff effort to assemble it was almost<br \/>\nwasted. Now, it\u2019s a much different story. \u201cWe created a full student<br \/>\nand faculty directory that automatically populates from within the<br \/>\nsystem, and users can edit their profiles versus having a staff member<br \/>\nmanage it,\u201d Holm said. Likewise, calendar features are more user-friendly.<br \/>\nFor example, intranet users can easily export the academic calendar<br \/>\nthemselves, instead of having to ask staff for the file.<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_b9efec8802078d2cf7cf3e714b2b6828\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cBlackbaud\u2019s education management solutions allowed us to streamline our admissions processes and deliver a better overall experience. To complete the application process used to take upwards of a month. Now, it can be completed within a week if need be.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Derek Greten-Harrison            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Director of Admissions and Student Housing                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Virginia Theological Seminary                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_1349035b6cc1b0bc8d37c1ac2d366475\">\n            <h3>A Truly Connected Campus<\/h3>\n<p class=\"body-medium\">\nBlackbaud\u2019s education management solutions empowered the team to<br \/>\nstreamline processes, saving them time while equipping them with the<br \/>\ntools needed to be more flexible and move faster. \u201cBilling, reporting,<br \/>\nand list building have all been made simple. Now I can confidently build<br \/>\nout advanced lists and share with users directly or simply provide them<br \/>\naccess to self-serve,\u201d Holm said.<\/p>\n<p class=\"body-medium\">\nUsing Blackbaud Enrollment Management System\u2122, Greten-Harrison<br \/>\nexplained the Seminary has gained a competitive advantage.<\/p>\n<p class=\"body-medium\">\n\u201cThe checklist tool helps guide our admissions process, application,<br \/>\nand interviews cycle. Bringing our application process online and<br \/>\nstreamlining the steps has been a game-changer.\u201d<\/p>\n<p class=\"body-medium\">\nAs the Seminary continues to power its mission forward, Blackbaud\u2019s<br \/>\neducation management solutions will lay the foundation for helping<br \/>\nit achieve a truly connected campus with streamlined processes.<\/p>\n<p class=\"body-medium\">\n\u201cOur technology now reflects the high quality of the entire experience<br \/>\nwe provide to our students,\u201d Greten-Harrison said<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/virginia_theological_seminary_customer_spotlight_full_story.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/logo-virginia-theological-seminary-250x250-1.png\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/logo-virginia-theological-seminary-250x250-1.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/logo-virginia-theological-seminary-250x250-1-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Virginia Theological Seminary<\/h5>\n                                                             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