{"id":9235,"date":"2018-11-02T13:49:00","date_gmt":"2018-11-02T13:49:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/community-health-center-of-lubbock"},"modified":"2025-04-04T10:19:26","modified_gmt":"2025-04-04T14:19:26","slug":"community-health-center-of-lubbock","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/community-health-center-of-lubbock","title":{"rendered":"Community Health Center of Lubbock"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_e6718a55c9d01e1c7a9e3906fed520b9\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">COMMUNITY HEALTH CENTER OF LUBBOCK<\/span><\/p>\n<h2>Community Health Center Takes Finances to the Next Level with Cloud-Based Solution<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/communityhealthcenteroflubbock_cs_designed_final.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1770\" height=\"804\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/11\/Screenshot-2024-12-09-at-11.54.59\u202fAM.png\" class=\"img-fluid wp-post-image\" alt=\"A doctor wearing a stethoscope smiling at a patient as she places her hand on her arm\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/11\/Screenshot-2024-12-09-at-11.54.59\u202fAM.png 1770w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/11\/Screenshot-2024-12-09-at-11.54.59\u202fAM-300x136.png 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/11\/Screenshot-2024-12-09-at-11.54.59\u202fAM-1024x465.png 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/11\/Screenshot-2024-12-09-at-11.54.59\u202fAM-768x349.png 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/11\/Screenshot-2024-12-09-at-11.54.59\u202fAM-1536x698.png 1536w\" sizes=\"auto, (max-width: 1770px) 100vw, 1770px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/healthcare-organizations.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Healthcare Organizations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_34d08033f5b90e2ec503e79913e74ced\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_8f77193e5971f3e4142f3e83a603e9ce\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"p2 body-large\">Blackbaud Financial Edge NXT is my toolbox. It is the backbone of Community Health Center of Lubbock, as far as our financials.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Barbra Moore            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Finance Director, Community Health Center of Lubbock<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_36081630a6de57c767ddf3a285a6d124\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            OVERVIEW        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Community Health Center of Lubbock had already made gains in streamlining financial processes and securing grants thanks to the adoption of Blackbaud software. Then the small finance team migrated to the next level with Blackbaud\u2019s flagship solution for fund accounting: Blackbaud\r\nFinancial Edge NXT\u00ae. As a result, they had an upgraded toolbox in place ahead of the COVID-19\r\ncrisis\u2014a toolbox they could access with ease when working remotely.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_8f0b995d3b1de540c3d4ed66de0d47dd\">\n            <p class=\"body-medium\">Community Health Center of Lubbock relies on grants for at least 60% of operational funding for eight clinics and two mobile units as it provides crucial services to nearly one in 10 Lubbock residents who otherwise would go without healthcare.<\/p>\n<p class=\"body-medium\">When CHCL Finance Director Barbra Moore led her team to adopt Blackbaud software in 2013 she saw how Blackbaud solutions provided greater accuracy in financial reporting, improved processes, and allowed the organization to serve more people in need by capturing additional grant funding.<\/p>\n<p class=\"body-medium\">Then in 2019, Moore decided the time was right to step things up by migrating to cloud-based Blackbaud Financial Edge NXT.<\/p>\n<p class=\"body-medium\">\u201cBlackbaud Financial Edge NXT is my toolbox. It is where I go for everything, and I am in it all day. It is the backbone of Community Health Center of Lubbock, as far as our financials,\u201d said Moore, who leads the three-person finance team. \u201cIf we didn\u2019t have Blackbaud Financial Edge NXT, we wouldn\u2019t operate up to the level that we are now.\u201d<\/p>\n    <\/section>\n\n<section class=\"lede-stat\" id=\"lede-stat-block_d220730817e52e8eb210006e1d5d8112\">\n            <div class=\"lede-stat__wrapper\">\n            <div class=\"row\">\n                            <div class=\"col-12 \">\n                    <div class=\"lede-stat__item \">\n                                                <div class=\"lede-stat__item-stat\">\n                            <h3>\n                                <mark>25%<\/mark>\n                            <\/h3>\n                        <\/div>\n                                                    <div class=\"lede-stat__item-context\">\n                                <p class=\"body-large\">\n                                    increase in grant funding                                <\/p>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n        <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_9b491315384937044666b5a087caa10c\">\n            <h3 class=\"p1\">Operating More Efficiently with Dashboards<\/h3>\n<p class=\"body-medium\">With Blackbaud Financial Edge NXT, the Community Health Center of Lubbock continued to use Blackbaud tools that they had come to rely on, such as the Visual Chart Organizer, which intuitively applies grant coding structures, saving time and helping ensure accuracy in reporting. But the rich, new solution also provided enhanced capabilities and features, for example, dashboards that allow the team to work faster and drill down deeper into their financial data.<\/p>\n<p class=\"body-medium\">\u201cWithout having a dashboard, it might have taken 10 or 15 minutes to pull something and manipulate it, versus a couple of minutes to hit a button and drill down with the dashboard,\u201d Moore explained. \u201cIf you add that up over a period of time, you\u2019re definitely manpower saving.\u201d<\/p>\n<p class=\"body-medium\">Now Moore can have several sources of data on screen at one time and toggle back and forth without issue. As a result, she can field questions from others in the organization more easily, with less interruption to other workflows. \u201cWe have so many people we have to answer to, and the occasional random call, and we are able to get the information they need so quickly.\u201d<\/p>\n<p class=\"body-medium\">Whether budgeting, following the money, or reporting back to the board and other stakeholders, \u201ceverything is so much easier,\u201d she said. \u201cWith the time we\u2019re saving with Blackbaud Financial Edge NXT in processing, we\u2019re actually analyzing and utilizing that data better.\u201d<\/p>\n<p class=\"body-medium\">As a result, the team can \u201cshine\u201d even more when requesting grant funds, for example, by being able to track financial activity, such as medical supply costs, at a granular level. With their ability to work faster and deliver more detailed reports with Blackbaud Financial Edge NXT, they have seen their grant funding increase by roughly 25%, Moore said.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_35b312951515997fe5a287910dde81f6\">\n            <h3>Gaining Flexibility Just in Time<\/h3>\n<p class=\"body-medium\">The shift to cloud-based Blackbaud Financial Edge NXT also allowed finance employees to access data anytime, anywhere, which turned out to be a critical capability in 2020, allowing them to work remotely as needed as COVID-19 unfolded, and at a time when the finance department only had two employees.<\/p>\n<p class=\"body-medium\">They were also better positioned to nimbly respond to opportunities for COVID relief funding and to adapt as the health center increased its telehealth options for patient.<\/p>\n<p class=\"body-medium\">Moore appreciates the fact that Blackbaud specializes in solutions for social good organizations, promotes a sense of community in that space, and is committed to powering advances that are shaping a better world. She knows her team can rely on Blackbaud\u2019s training, resources, and customer support\u2014whether provided through a call, email, or help desk chat. \u201cIt\u2019s not just a software\u2014it\u2019s a partnership,\u201d she said. \u201cYou have somebody that\u2019s fighting with you, especially through the trying times.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/communityhealthcenteroflubbock_cs_designed_final.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chcl-logo-250x250-1.png\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chcl-logo-250x250-1.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chcl-logo-250x250-1-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Community Health Center of Lubbock<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-financial-edge-nxt\">\n                                                    Blackbaud Financial Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_1994da122858ab626ec87f7e1adbaa1c\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/west-tennessee-healthcare-foundation-logo-250x250-1.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/west-tennessee-healthcare-foundation-logo-250x250-1.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/west-tennessee-healthcare-foundation-logo-250x250-1-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fund Accounting                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>West Tennessee Healthcare Foundation<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/west-tennessee-healthcare-foundation\">West Tennessee Healthcare Foundation<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/ravenwood-health-logo-250x250-1.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/ravenwood-health-logo-250x250-1.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/ravenwood-health-logo-250x250-1-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fund Accounting                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Ravenwood Health<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/ravenwood-health\">Ravenwood Health<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarasota-memorial-healthcare-foundation-logo-250x250-1.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarasota-memorial-healthcare-foundation-logo-250x250-1.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarasota-memorial-healthcare-foundation-logo-250x250-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fund Accounting                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Sarasota Memorial Healthcare Foundation<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/sarasota-memorial-healthcare-foundation\">Sarasota Memorial Healthcare Foundation<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_9de54ac662d235e570cbf3df7c63eac9\">\n    <div class=\"diamond-container\">\n   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