{"id":9194,"date":"2019-12-23T16:47:00","date_gmt":"2019-12-23T16:47:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/kairos"},"modified":"2025-04-04T10:05:01","modified_gmt":"2025-04-04T14:05:01","slug":"kairos","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/kairos","title":{"rendered":"Kairos"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_8006af534a3199c89c795665feb05972\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">Kairos<\/span><\/p>\n<h2>Kairos Moves Faster with Blackbaud University Training<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/kairos.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"387\" height=\"381\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/12\/Screenshot-2024-12-12-084700.png\" class=\"img-fluid wp-post-image\" alt=\"A man pointing to something on a computer screen\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/12\/Screenshot-2024-12-12-084700.png 387w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/12\/Screenshot-2024-12-12-084700-300x295.png 300w\" sizes=\"auto, (max-width: 387px) 100vw, 387px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/faith-communities-spotlight-40@2x.png\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Faith Communities                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_92b4a20e208705bba5d30b7e571aa460\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_f680aef3fceaf312d6149be5d97b52da\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-medium body-large\"><span class=\"blue-highlight\">Any time I can locate, retrieve, or search data that I need faster, it\u2019s a huge advantage<\/span> Our team is absolutely more efficient thanks to Blackbaud Raiser\u2019s Edge NXT\u00ae and the training we received.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Mary Lynne DeRocher            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Development Manager, Kairos<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_7bdcec37e61fdc25fd6f66e8ff19d284\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Kairos provides intensive mental health services to youth, young adults, and families throughout\r\nOregon. After implementing Blackbaud Raiser\u2019s Edge NXT, Kairos leveraged training offered\r\nthrough Blackbaud University. Through the succinct and easy-to-follow curriculum, the training\r\nrevealed inefficiencies in process and opportunities to streamline tasks, freeing up the Kairos team\r\nto spend more time on their mission.     <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_b99db0da2d7c1fdc0d08edb49b77eacd\">\n            <h3>Kairos Moves Faster with Blackbaud University Training<\/h3>\n<p class=\"body-medium\">Kairos Development Director Mary Lynne DeRocher had worked regularly in Raiser\u2019s Edge\u00ae for some time. A loyal fan of the fundraising solution, she remembers the long, content-heavy training she first received when Kairos implemented Raiser\u2019s Edge two years ago. She also remembers that the training did not mirror the effectiveness of Raiser\u2019s Edge at all. In fact, she recalls a lot of self-teaching during that time.<\/p>\n<p class=\"body-medium\">So when the board announced an upgrade to Blackbaud Raiser\u2019s Edge NXT and Blackbaud Financial Edge NXT\u00ae recently, Mary Lynne wondered if there was a new training process, what it would be like, and whether she would benefit. To her excitement, she found an abundance of training options offered through Blackbaud University that were designed with an updated learning structure. These updated training options were offered through Blackbaud University\u2014a comprehensive portfolio of instructor-led live and virtual training, on-demand content, and certification opportunities.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_f17fccaca05f4b9f7e67ed71b70db808\">\n            <h3>Up and Running in No Time with Concise Training<\/h3>\n<p class=\"body-medium\">The Kairos team recognized the advantage of Blackbaud University\u2019s<br \/>\nsuccinct, concentrated curriculum. They were able to easily digest the<br \/>\ninformation and get right back to their jobs, immediately implementing new<br \/>\nskills learned. Not only that, but they saw opportunities to revise processes<br \/>\nand refine systems in their office as a result. In Blackbaud University\u2019s<br \/>\nupdated structure, Mary Lynne found that \u201cinstructors were totally<br \/>\nprofessional, concise, and topic-oriented\u2026and it\u2019s really appreciated.\u201d<br \/>\nAnother major bonus for staff at the organization? Blackbaud University\u2019s<br \/>\ntargeted virtual classes being offered at different periods during the day.<br \/>\nNow, time zones aren\u2019t an impeding factor in scheduling, and staff can<br \/>\nconveniently slot training into their calendars.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_eedba1e39898f6bbabdf000c62afe657\">\n            <h3>Maximizing Training Opportunities to Improve Culture and Careers<\/h3>\n<p class=\"body-medium\">As professionals who work in a clinical field, Mary Lynne and Kairos Finance Director Angela Warling don\u2019t just receive recognition when they are certified in special programs or practices\u2014they get compensated financially. So attending<br \/>\nBlackbaud University\u2019s built-in certification track was a no-brainer for both women\u2014each signed up right away. Upon completion, Mary Lynne and Angela have official validation of their advanced skills in Blackbaud Raiser\u2019s Edge NXT,<br \/>\nsetting them apart from others in the field and making them eligible for pay raises.<\/p>\n<p class=\"body-medium\">\nMary Lynne and Angela knew it was important to attend the full spectrum of Blackbaud Raiser\u2019s Edge NXT and Blackbaud Financial Edge NXT training that came with the Blackbaud University subscription. That way, both directors<br \/>\ncould advise staff on which courses were most important to take for respective roles. At the same time, it enabled them to take a peek into processes that weren\u2019t a part of their personal day-to-day activities.<\/p>\n<p class=\"body-medium\">This revealed inefficiencies in process and opportunities to streamline tasks, ultimately improving work culture for the staff at Kairos. \u201cAny time I can locate, retrieve, or search data that I need faster, it\u2019s a huge advantage,\u201d says Mary Lynne. \u201cOur team is absolutely more efficient thanks to Blackbaud Raiser\u2019s Edge NXT and the training we received.&#8221;<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/kairos.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/kairos.png\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/kairos.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/kairos-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Kairos<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/kairos\">\n                                                    Blackbaud University                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_716e9773b1b15972e7e26adaa3d64251\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/spca_logo_250px.jpg\" class=\"img-fluid icon-img\" alt=\"Norfolk SPCA\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/spca_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/spca_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Norfolk SPCA<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/norfolk-spca\">Norfolk SPCA<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/st-joseph-catholic-school-logo_250x250.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/st-joseph-catholic-school-logo_250x250.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/st-joseph-catholic-school-logo_250x250-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Education Management                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>St. Joseph Catholic School<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/st-joseph-catholic-school\">St. Joseph Catholic School<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/voa_logo_250px.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/voa_logo_250px.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/voa_logo_250px-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Donor &amp; Prospect Data Intelligence                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Volunteers of America<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/volunteers-of-america\">Volunteers of America<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_5ce4a57c6c262c30fa5a62eca5b843de\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n                        <h2>Ready to <span class=\"green-blue-gradient\">power<\/span> your passion?<\/h2>\n<p class=\"body-large\">Request a customized demo to see how Blackbaud is made for your unique challenges and needs.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__form-wrapper\">\n                        <script src=\"\/\/app-sj07.marketo.com\/js\/forms2\/js\/forms2.js\"><\/script>\n                        <div id=\"formPlaceholder\"><\/div>\n                        <form id=\"mktoForm_20524\"><\/form>                        \n                        <script>\n                            function marketoPostLoad(){\n                                \/\/console.log('post load function hit')\n            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