{"id":9172,"date":"2019-04-11T13:47:00","date_gmt":"2019-04-11T13:47:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/the-duke-endowment"},"modified":"2025-04-04T10:17:23","modified_gmt":"2025-04-04T14:17:23","slug":"the-duke-endowment","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/the-duke-endowment","title":{"rendered":"The Duke Endowment"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_22a1a6ceadb3a0435e223a0abc84b883\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">The Duke Endowment<\/span><\/p>\n<h2>A Century-Old Mission and a Modern Solution: How The Duke Endowment Streamlines Grantmaking<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/dukeendowment_cs_final.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"738\" height=\"399\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/04\/Screenshot-2024-12-11-100614.png\" class=\"img-fluid wp-post-image\" alt=\"A priest shaking hands with a young girl in a church\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/04\/Screenshot-2024-12-11-100614.png 738w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2019\/04\/Screenshot-2024-12-11-100614-300x162.png 300w\" sizes=\"auto, (max-width: 738px) 100vw, 738px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/foundations-bbe.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Foundations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_ab3f036af7e6de7653beb04abaafea04\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_1862673fcfde6da7437b09bfa8705db9\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-medium body-large\"><span class=\"blue-highlight\">We really like to focus on how our funding helps our grantees achieve their work<\/span> for our school community, and it has made a world of difference.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Natalie Smith, CPA            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Senior Accountant, The Duke Endowment<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_00d0ac886e34db036b407474978c0511\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        The Duke Endowment has awarded billions of dollars to nurture children, promote health, educate minds, and enrich spirits across the Carolinas. The Endowment\u2019s team knew that to make the biggest impact, it needed a grantmaking solution that tracks trends and outcomes seamlessly    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_21d7ff53577a7221bcb80051e000c5ed\">\n            <p class=\"body-medium\">For nearly 100 years, The Duke Endowment has maintained the legacy of<br \/>\nJames Buchanan Duke, a visionary North Carolina philanthropist. With four<br \/>\nfocus areas in the Carolinas\u2014healthcare, child care, higher education, and<br \/>\nrural Methodist churches\u2014The Duke Endowment has awarded over $3.7 billion.<\/p>\n<p class=\"body-medium\">\u201cWe are very tightly focused on Mr. Duke\u2019s original mission that he set out for us,\u201d explained Senior Accountant Natalie Smith, CPA. \u201cWe try to balance that mission with current trends in philanthropy.\u201d<\/p>\n<p class=\"body-medium\">The Endowment began working with a paper grantmaking system but partnered with Blackbaud in the late \u201890s. In the past few years, the Endowment has committed to training grantmaking staff to use Blackbaud Grantmaking\u2122 for all elements of their work, ensuring a single data source.<\/p>\n<p class=\"body-medium\">\u201cWe really like how it transformed our grants process,\u201d Smith said. \u201c(Blackbaud Grantmaking) made it a lot more streamlined and easier for us and our grantees to use, so it\u2019s really been helpful to see that more of our staff are becoming engaged in the product.&#8221;<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_6d69b4b62ccb3865d57baf254fb7dc1f\">\n            <h3>Telling a Story Through Data<\/h3>\n<p class=\"body-medium\">Smith said she sees colleagues inputting notes in real time, documenting key data about grantees, and taking advantage of a mobile-optimized solution. She and her team recognize the importance of data-driven reporting and storytelling, a growing trend among large foundations.<\/p>\n<p class=\"body-medium\">\u201cWe really like to focus on how our funding helps our grantees achieve their<br \/>\nwork,\u201d she said. \u201cTracking data from the grantee allows us to better tell their story. We want to use data to create a story of our grants and the work that they\u2019re achieving.\u201d<\/p>\n<p class=\"body-medium\">Because The Duke Endowment doesn\u2019t accept donations, its community engagement focuses on outcome reporting rather than fundraising. Smith said that process relies on an efficient grantmaking tool managing the workflow from application to payment.<\/p>\n<p class=\"body-medium\">\u201cThe more we are able to streamline and make things automated, the more we are able to delve into trends, look at where things are heading and things that we need to address,\u201d Smith said. \u201cWe\u2019re excited about streamlining and using technology to allow our staff to be more analytical, rather than just managing data entry.\u201d<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_a79b51e7a799170cb9935ed875b6c8d4\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cWe really like how it transformed our grants process. (Blackbaud Grantmaking) made it a lot more streamlined and easier for us and our grantees to use, so it\u2019s really been helpful to see that more of our staff are becoming engaged in the product.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Natalie Smith, CPA            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Senior Accountant,                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    The Duke Endowment                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/dukeendowment_cs_final.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/tde-logo-250x250-1.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/tde-logo-250x250-1.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/tde-logo-250x250-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>The Duke Endowment<\/h5>\n                                                           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src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/IgnitePhilanthropy_Logo_Final-e1737667461428.png\" class=\"img-fluid icon-img\" alt=\"\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Grantmaking                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Ignite Philanthropy<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/ignite-philanthropy\">Ignite Philanthropy<\/a>\n                        <\/div>\n                    <\/div>\n                        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