{"id":9102,"date":"2018-06-05T19:17:00","date_gmt":"2018-06-05T19:17:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/sarcoma-uk"},"modified":"2025-04-04T10:19:45","modified_gmt":"2025-04-04T14:19:45","slug":"sarcoma-uk","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/sarcoma-uk","title":{"rendered":"Sarcoma UK"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_55e511deea0fc283d624d962291a01c6\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">SARCOMA UK<\/span><\/p>\n<h2>Sarcoma UK Rolls Out Refreshed Giving Strategies After Blackbaud Raiser&#8217;s Edge NXT Migration<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarcoma-final.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/06\/SarcomaUK_Photo1-scaled.jpg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/06\/SarcomaUK_Photo1-scaled.jpg 2560w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/06\/SarcomaUK_Photo1-300x200.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/06\/SarcomaUK_Photo1-1024x683.jpg 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/06\/SarcomaUK_Photo1-768x512.jpg 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/06\/SarcomaUK_Photo1-1536x1024.jpg 1536w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2018\/06\/SarcomaUK_Photo1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/nonprofits.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Nonprofit Organizations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                Europe                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_8b09a416d2b39bb63bac4342fe3ffa96\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_caa9c6cfc932f3b6161d0963b3b677a6\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <h2>Blackbaud Raiser\u2019s Edge NXT is the perfect solution as a charity CRM.\u201d<\/h2>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Lorena Cela            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Head of IT and Database, Sarcoma UK<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_214cd765a1eb3db40b37a679d1228bf7\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            OVERVIEW        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        Sarcoma UK is a national charity that funds vital research, offers support for anyone affected by sarcoma cancer, and campaigns for better treatments. It is the only cancer charity in the UK focusing on all types of sarcoma.\r\n\r\nBlackbaud spoke with Lorena Cela, Head of IT and Database, about Sarcoma UK\u2019s experience with Blackbaud since 2012 and their experience of migrating from Raiser\u2019s Edge\u00ae to Blackbaud Raiser\u2019s Edge NXT\u00ae.     <\/p>\n    <\/section>\n\n<section class=\"longform-content-qa\" id=\"longform-content-qa-block_31c28969273acecde9863e76597089e5\">\n        <div class=\"longform-content-qa__wrapper\">\n                                                                    <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>Why did you choose Blackbaud Raiser\u2019s Edge NXT?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">We wanted to invest for the future and were advised that it might be easier to start with a leading CRM rather than migrate data from different departments once we were more established. We partnered with Blackbaud at a point when we had only three employees and were still working with spreadsheets! It was a significant decision for a charity of our size, but ultimately it has been well worth the investment. We chose Blackbaud due to its reputation as the gold standard for charity databases. We researched other CRMs that could have been suitable for us, but they didn\u2019t feel specifically dedicated to the charity world; for us Blackbaud Raiser\u2019s Edge NXT is the perfect solution as a charity CRM.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>What was the impact of the upgrade from Raiser\u2019s Edge to Blackbaud Raiser\u2019s Edge NXT? <\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">I used to say a CRM is only as clever as the data you put into it, but Blackbaud Raiser\u2019s Edge NXT has become so intuitive and helpful with regards to what it can give you without having to put in prior effort. The biggest impact Blackbaud Raiser\u2019s Edge NXT has had on our fundraising has been in supporting us to develop new strategies through giving us a bigger picture of our fundraising initiatives. It\u2019s really multifaceted; it helps us to understand how all campaigns are performing and allows us to use that information to understand and strategise.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>How important is your fundraising technology in supporting your key objectives?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">Blackbaud Raiser\u2019s Edge NXT has been vital to our fundraising. We had several years of data to analyse in order to understand what we need to do to meet our targets. Having a retrospective view of our activities has allowed us to improve procedures and raise more money.<\/p>\n<p class=\"body-medium\">It has also helped the charity beyond fundraising in ways we didn\u2019t anticipate. There are activities I have seen as being inherently separated from fundraising that are now incorporated within our CRM. An example of this is our support line, which helps newly diagnosed patients, patients with ongoing treatments, as well as their family and carers. These touch points with our service users are recorded confidentially through Blackbaud Raiser\u2019s Edge NXT, where we can also track them.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>How has it been working with the different teams in Blackbaud?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">Brilliant! I constantly feel very supported. The teams within Blackbaud help me understand what I need to do and exactly how to do it. Frequently, when I have a question, the answer is already easily accessible in a resource within the Knowledgebase. Looking back to implementation after the sales process, the support was great. It can be very daunting to set something like this up with no experience, but Blackbaud helped to import our data and gave us assistance to map the database and create a plan of where everything should be to benefit us in the long run.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>What have you been particularly impressed with, and what are you excited for in the future?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">The Blackbaud plugin for JustGiving\u00ae is great; it\u2019s a huge time saver! We are processing thousands of donations per settlement, and with about five settlements per month, it is a huge amount of work which this plugin has helped reduce. We love JustGiving and thought it was the best news when we heard about the two organisations coming together. We were excited, because we thought it indicated positive plans for the future; the fact that the two companies within the charity sector were working side by side, they would understand each other better and understand us better\u2014which could only benefit the sector.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                    <\/div>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_af5cf53b3c6e0d9278505c4b0214f1d3\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cI constantly feel very supported. The teams within Blackbaud help me understand what I need to do and exactly how to do it.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Lorena Cela            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Head of IT and Database,                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Sarcoma UK                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/sarcoma-final.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/custlogo_sarcoma-uk.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/custlogo_sarcoma-uk.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/custlogo_sarcoma-uk-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Sarcoma UK<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-raisers-edge-nxt\">\n                                                    Blackbaud Raiser&#039;s Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/justgiving-from-blackbaud\">\n                                                    JustGiving from Blackbaud                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_c62623a0b26237f79e469391decdd780\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n    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class=\"related-customer-stories__card-content__heading\">\n                                <h5>Bone Health &#038; Osteoporosis Foundation<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/bone-health-osteoporosis-foundation\">Bone Health &#038; Osteoporosis Foundation<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Analytics                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Fort Collins Habitat for Humanity<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/fort-collins-habitat-for-humanity\">Fort Collins Habitat for Humanity<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Royal Navy &#038; Royal Marines Charity with Blackbaud Raiser&#8217;s Edge NXT<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/royal-navy-royal-marines-charity\">Royal Navy &#038; Royal Marines Charity <\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_3f1166b2e0882c57e44153c7d9c70ba5\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n                        <h2>Ready to <span class=\"green-blue-gradient\">power<\/span> your passion?<\/h2>\n<p class=\"body-large\">Request a customized demo to see how Blackbaud is made for your unique challenges and needs.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__form-wrapper\">\n                        <script src=\"\/\/app-sj07.marketo.com\/js\/forms2\/js\/forms2.js\"><\/script>\n                        <div id=\"formPlaceholder\"><\/div>\n                        <form id=\"mktoForm_20524\"><\/form>                        \n                        <script>\n                            function marketoPostLoad(){\n                                \/\/console.log('post load function hit')\n                                const mktoButtonLinks = document.querySelectorAll('.mktoButton');\n                                if(mktoButtonLinks!==null) {\n                                    mktoButtonLinks.forEach(link => {\n                                    link.setAttribute('id', 'mktoButton');\n                       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