{"id":9075,"date":"2021-12-08T23:40:00","date_gmt":"2021-12-08T23:40:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/china-outreach-ministries"},"modified":"2025-03-31T12:57:52","modified_gmt":"2025-03-31T16:57:52","slug":"china-outreach-ministries","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/china-outreach-ministries","title":{"rendered":"China Outreach Ministries"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_a31708eef26937999aa0f8c70246e2ab\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">China Outreach Ministries<\/span><\/p>\n<h2>Combining Blackbaud Solutions Grants Freedom to Focus on Moving Mission Forward<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/12\/china-outreach-ministries-customer-spotlight.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1123\" height=\"444\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/12\/Screenshot-2024-12-19-174017.png\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/12\/Screenshot-2024-12-19-174017.png 1123w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/12\/Screenshot-2024-12-19-174017-300x119.png 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/12\/Screenshot-2024-12-19-174017-1024x405.png 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2021\/12\/Screenshot-2024-12-19-174017-768x304.png 768w\" sizes=\"auto, (max-width: 1123px) 100vw, 1123px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/faith-communities-spotlight-40@2x.png\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Faith Communities                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_87934077a37b4daabfba57d34ac6610e\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_7ab8f8dcdabac355f11799c7a70473ea\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-medium body-large\">Blackbaud software solutions have<br \/>\nenabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Kirk Zuercher            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Director of Development, China Outreach Ministries <\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_119bebdcffeccfb1afd8684c5b9ed239\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        After a decade with another financial software company, China Outreach Ministries sought to\r\nfind a new solution to help them manage donations and donor relations both centrally and in\r\nthe field. Soon, they realized why Blackbaud is the industry leader in cloud software for social\r\ngood organizations.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_ef98c42287cd3ac315247a1da35a00fc\">\n            <h3>Better technology frees China Outreach Ministries<br \/>\nto focus more on their mission<\/h3>\n<p class=\"body-medium\">For over 50 years, China Outreach Ministries has focused on sharing their<br \/>\nfaith with the \u201cfuture leaders of China.\u201d What started out as a radio broadcast<br \/>\ntransformed in the 1980s into a mission to reach Chinese students and<br \/>\nscholars in university communities across the United States.<\/p>\n<p class=\"body-medium\">\nToday, COM is focused on extending \u201cGod\u2019s love and truth to visiting<br \/>\nstudents and scholars at North American universities.\u201d As Director of<br \/>\nDevelopment Kirk Zuercher explained, \u201cWe have seen that these Chinese<br \/>\nstudents have never been exposed to Christianity, so if they can learn about<br \/>\nit while in school, they can help spread the gospel when they return to<br \/>\nChina as young professionals.\u201d<\/p>\n<p class=\"body-medium\">\nCOM staff work in a central office in Pennsylvania and on more than 55 university campuses across the United States. As COM\u2019s ministry has grown, so have their needs for managing donations and donor relations. When the<br \/>\nsystem that they used for over a decade began to show its shortcomings, they recognized that it would ultimately hinder their ministry and not meet their needs.<\/p>\n<p class=\"body-medium\">\nCOM\u2019s previous software required the manual creation of a system for the campus missionaries to see their donors and their donations on a monthly basis. This consumed time and hindered their ability to build meaningful<br \/>\nrelationships with their constituents. To focus on their mission, they sought a more advanced solution that would allow them to maintain a pulse on their donor relationships daily.<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_cddaa77b50462e77c23526e9dc4789fa\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cAs we began looking at different software packages out there, we got to experience Blackbaud a little bit and knew that it was really leading the industry, as far as we were concerned, and decided to switch.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Kirk Zuercher            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Director of Development                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    China Outreach Ministries                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_e0da7dd7f90944a738c9f1f3bd830c46\">\n            <h3>A Flexible Solution that Builds Relationships<\/h3>\n<p class=\"body-medium\">COM needed a software solution to handle accounting functions from<br \/>\ntheir central office, while still allowing remote campus missionaries to add<br \/>\nnotes and actions to build relationships with their donors. As they began<br \/>\nto explore various options, they quickly saw why Blackbaud cloud-based<br \/>\nsolutions set the bar and found that <a href=\"https:\/\/www.blackbaud.com\/products\/raisers-edge-nxt-financial-edge-nxt\">Blackbaud Raiser\u2019s Edge NXT\u00a0and Blackbaud Financial Edge NXT<\/a>, software for fundraising\/relationship management and fund accounting, would allow them to effectively manage donor relations and all donations.<\/p>\n<p class=\"body-medium\">\u201cAs we began looking at different software packages out there, we got to<br \/>\nexperience Blackbaud a little bit and knew that it was really leading the<br \/>\nindustry, as far as we were concerned, and decided to switch,\u201d Zuercher said.<br \/>\nBlackbaud solutions have been \u201ca huge blessing\u201d for both their campus<br \/>\nmissionaries and their central finance team, Zuercher explained, allowing<br \/>\nall donations and accounting functions to be handled centrally in the<br \/>\nadministrative office to ensure accuracy and compliance.<\/p>\n<p class=\"body-medium\">As a result, campus missionaries can view every donation and supporter<br \/>\ninteraction in a single place. Blackbaud Raiser\u2019s Edge NXT allows them to<br \/>\nadd notes for phone calls and personal follow-up actions\u2014so they can<br \/>\nprovide a quality and consistent supporter experience\u2014while user-based<br \/>\nsecurity roles prevent unwanted changes to critical donor information.<br \/>\nThese personalized dashboards and security parameters were major<br \/>\npluses that led COM to make the switch to Blackbaud products. They<br \/>\nknew leaving their previous system of 11 years would be a big change,<br \/>\nbut it would be well worth it.<\/p>\n<p class=\"body-medium\">\u201cI don\u2019t think anybody would ever say that the (transition to new software)<br \/>\nis ever easy. But I will say that the process and training that Blackbaud had<br \/>\nlaid out for us was very good, very thorough,\u201d Zuercher said.<br \/>\nEven with a diverse team in terms of age, location, and technical ability,<br \/>\nthe implementation of Blackbaud solutions has helped to rally COM<br \/>\naround their core vision of \u201cGiving Christ to China\u2019s future leaders.\u201d<br \/>\nThe staff has all given Zuercher positive feedback on the ease of<br \/>\nreporting and getting the information they need.<\/p>\n<p class=\"body-medium\">However, their mission goes beyond just impacting the Chinese students<br \/>\nat American universities, or even the people that the students will impact<br \/>\nin China. \u201cIt is also about how God is at work in the lives of our donors,\u201d<br \/>\nZuercher explained. \u201cBlackbaud software solutions have enabled COM to<br \/>\nbuild and maintain mutually beneficial relationships with our donors in<br \/>\nways we never thought possible.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/china-outreach-ministries-customer-spotlight.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chinaoutreach_250x250.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chinaoutreach_250x250.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/chinaoutreach_250x250-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>China Outreach Ministries<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-financial-edge-nxt\">\n                                                    Blackbaud Financial Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                                    <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-raisers-edge-nxt\">\n                                                    Blackbaud Raiser&#039;s Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    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https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/04\/SeedSavers_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Seed Savers Exchange<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/seed-savers-exchange\">Seed Savers Exchange<\/a>\n                        <\/div>\n                    <\/div>\n                           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