{"id":9049,"date":"2022-11-21T14:27:00","date_gmt":"2022-11-21T14:27:00","guid":{"rendered":"https:\/\/www.blackbaud.com\/customer-stories\/bennington-college"},"modified":"2025-03-31T12:08:25","modified_gmt":"2025-03-31T16:08:25","slug":"bennington-college","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/bennington-college","title":{"rendered":"Bennington College"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_65b4c947da85d998a71477a81a614810\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">Bennington College<\/span><\/p>\n<h2>Harnessing Low-Code Tools to Build Game-Changing Automations, Eliminate Manual Tasks<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/bennington-college-customer-story-spotlight.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"753\" height=\"481\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/11\/Screenshot-2024-12-26-090619.png\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/11\/Screenshot-2024-12-26-090619.png 753w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2022\/11\/Screenshot-2024-12-26-090619-300x192.png 300w\" sizes=\"auto, (max-width: 753px) 100vw, 753px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/higher-ed.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Higher Education Institutions                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_2d53c951bfb1446fb2afb80e2f19536c\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_e59c8cd1675d3f2e9a323fa6d33e665d\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-medium body-large\"><span class=\"blue-highlight\">We\u2019ve all probably started in the same place of, \u2018Hey, what is this automation stuff?\u2019<\/span> It\u2019s a great<br \/>\nlearning experience, and it\u2019s such a benefit from the time savings alone. Once you get going, you can keep building on it.\u201d <\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Dan Snyder            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i> Director of Advancement Services, Bennington College<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_7a204d2af1f7f99983fc4f89c8127bec\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            Overview        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        While he had never written a line of code before, Dan Snyder became the unofficial \u201ccitizen\r\ndeveloper\u201d for Bennington College\u2019s fundraising team by harnessing low-code tools to build\r\ngame-changing automations. Now the college\u2019s director of advancement services, he continues to\r\nextend the rich, configurable capabilities of Blackbaud Raiser\u2019s Edge NXT to customize solutions\r\nthat meet Bennington\u2019s specific needs by leveraging Microsoft Power Automate to solve complex\r\nfundraising challenges and eliminate manual tasks, freeing staff for more strategic endeavors.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_1c5fbcdaeb42d5b12d68168e0dc42146\">\n            <h3>Apps open doors to creative transformation of<br \/>\nworkflows\u2014no IT experience required<\/h3>\n<p class=\"body-medium\">At Bennington College in Vermont, students define the direction of their<br \/>\nlearning, working closely with faculty to design the content, structure, and<br \/>\nsequence of their study. \u201cThey are answering a question or solving a problem<br \/>\nthat matters to them, and their education supports them to take that<br \/>\nwherever it leads,\u201d Director of Advancement Services Dan Snyder explained.<br \/>\nWith that same spirit of discovery, Snyder is improving how his division works<br \/>\nas he automates processes and realizes new possibilities with the flexibility<br \/>\nof Blackbaud Raiser\u2019s Edge NXT\u2014the leading solution for fundraising and<br \/>\nrelationship management\u2014and Certified Connectors to the Microsoft<br \/>\nPower Platform.<\/p>\n<p class=\"body-medium\">\nAn ecosystem of apps that includes Power Automate, Microsoft Power<br \/>\nPlatform supports \u201ccitizen developers\u201d such as Snyder, who creates the<br \/>\nOffice of Institutional Advancement\u2019s fundraising reports and keeps them<br \/>\nupdated. \u201cPower Automate and the Raiser\u2019s Edge NXT connectors have<br \/>\ntransformed my work and allowed me to completely automate our reporting<br \/>\nprocess,\u201d he explained.<\/p>\n<p class=\"body-medium\">\nSnyder has found these tools empower citizen developers, who may lack<br \/>\nformal computer science training but have an aptitude for thinking through<br \/>\nprocesses logically and using low-code tools to automate them. \u201cWe\u2019ve all<br \/>\nprobably started in the same place of, \u2018Hey, what is this automation stuff?\u2019\u201d<br \/>\nhe said. \u201cIt\u2019s a great learning experience, and it\u2019s such a benefit from the<br \/>\ntime savings alone. Once you get going, you can keep building on it.\u201d<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_b1f42ec6799d14f78dc59062edd82496\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cPower Automate and the Raiser\u2019s Edge NXT connectors have transformed and allowed me to completely automate our reporting process.\u201d<\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Dan Snyder            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Director of Advancement Services                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Bennington College                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_8fa0153b08f7425e44da1d67c3564501\">\n            <h3>Realizing Time-Saving Efficiencies<\/h3>\n<p class=\"body-medium\">The first opportunity that piqued Snyder\u2019s interest was the chance to improve<br \/>\nthe way Bennington recorded online gift notifications. \u201cWe were saving them<br \/>\nmanually as PDFs, and that takes a lot of time.\u201d<\/p>\n<p class=\"body-medium\">\nWorking with Power Automate, Snyder created a new process in which the<br \/>\nemail notification of an online gift automatically triggers the creation of a PDF<br \/>\nrecord that is stored for the division on Google Drive and tied to the donor\u2019s<br \/>\ndatabase information.<\/p>\n<p class=\"body-medium\">\nAround 60% of gifts to Bennington College are made online\u2014more than<br \/>\n3,300 a year. Not having to manually save and store a PDF copy of the email<br \/>\nnotification for each gift translates into time savings of 55 work hours a year,<br \/>\nbased on Snyder\u2019s estimates. That\u2019s time the division\u2019s small staff can devote<br \/>\nto other more strategic tasks and improvements.<\/p>\n<p class=\"body-medium\">\nSnyder also boosted efficiency when he automated a manual export-import<br \/>\nprocess that credited donors in the college\u2019s records for gifts, including those<br \/>\nthat arrive through more complicated paths, such as donor-advised funds. As<br \/>\na result, a process that previously took 2 \u00bd hours of work a week only takes<br \/>\n\u00bd hour and can be easily completed, even when Snyder is out of the office:<br \/>\nanother 100 or so annual work hours saved.<\/p>\n<p class=\"body-medium\">\nOverall, Snyder estimated Bennington saves at least 300 hours per year thanks<br \/>\nto the efficiencies achieved with the no-code and low-code tools of Microsoft<br \/>\nPower Automate and the connectors to Raiser\u2019s Edge NXT. \u201cThe extensibility of<br \/>\nbeing able to add those attributes that I need for reporting and being able to<br \/>\nrefresh that data without having to touch it has really been a game-changer.\u201d<br \/>\nIn addition to streamlining already existing workflows, Snyder uses the tools<br \/>\nto create opportunities that might not have been possible before, such as a<br \/>\nsystem to support the college president in sending personal birthday notes<br \/>\nto key donors with the benefit of input from gift officers. \u201cThat happens<br \/>\nwithout anybody really having to manage it,\u201d Snyder said.<\/p>\n<p class=\"body-medium\">\nAs Snyder started to make headway with his automation projects,<br \/>\nBennington College achieved some of its best fundraising years, in part due<br \/>\nto large single gifts. \u201cSome of what we were starting to do and track with<br \/>\nautomations helped us to keep on top of those important relationships and<br \/>\nknow where we were with fundraising and where we needed to go.\u201d<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_2486285026d1362fbeeddf37525edd41\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cSo many people are willing to share their knowledge, expertise, and time in the Blackbaud Community. It really is a great benefit.\u201d <\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Dan Snyder            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Director of Advancement Services                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    Bennington College                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_506a28bd35426c1cfdb4197c0117dbeb\">\n            <h3>Joining Others on a Journey of Discovery<\/h3>\n<p class=\"body-medium\">Although he has no technical training as a developer, Snyder has not been<br \/>\nentirely self-taught either. He has had a whole community to help teach him<br \/>\nthe ropes and Blackbaud Accelerator courses to speed his learning about the<br \/>\nMicrosoft Power Platform.<\/p>\n<p class=\"body-medium\">\nThose courses are available to any Blackbaud customer through on-demand<br \/>\nvideos in Blackbaud\u2019s free Microsoft Power Platform resources library, which<br \/>\nincludes time-saving templates created by the Blackbaud team as well as<br \/>\nBlackbaud customers, including Snyder, who won the first ever Community<br \/>\nAward at Blackbaud Developers\u2019 Conference for his contributions helping in<br \/>\ncommunity and inspiring others.<\/p>\n<p class=\"body-medium\">\nBlackbaud also provides several learning opportunities a year through its<br \/>\nbbdevdays events, which provide enablement and best practices training<br \/>\nto both developers and customers who don\u2019t have a technical developer<br \/>\nbackground. \u201cWe\u2019re committed to ensuring our solutions are flexible for<br \/>\neveryone, and we\u2019re especially excited about equipping non-developers<br \/>\nto extend and enhance their Blackbaud solutions through automation,\u201d<br \/>\nexplained Heather McLean, Blackbaud developer and partner success<br \/>\nmanager, who leads customer trainings at the events.<\/p>\n<p class=\"body-medium\">\nSnyder is also an active member of the peer-driven Blackbaud Community,<br \/>\nwhich connects Blackbaud\u2019s customers to one another and to best<br \/>\npractices, enabling them to learn together about their Blackbaud solutions<br \/>\nand tools for flexibility, like Microsoft Power Platform. \u201cSo many people<br \/>\nare willing to share their knowledge, expertise, and time in the Blackbaud<br \/>\nCommunity,\u201d Snyder said. \u201cIt really is a great benefit.\u201d<\/p>\n<p class=\"body-medium\">\nAnd he\u2019s happy to pay it forward. \u201cI\u2019ve had a lot of people throughout<br \/>\nmy career\u2014and specifically with Power Automate\u2014who have really been<br \/>\ngenerous in sharing their time with me, and I try to do the same for other<br \/>\nfolks where I can.\u201d<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/bennington-college-customer-story-spotlight.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/bennington_logo02_250px.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/bennington_logo02_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/bennington_logo02_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Bennington College<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-raisers-edge-nxt\">\n                                                    Blackbaud Raiser&#039;s Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_aa9a77a85d2fcb453b6d8bf2f4c5c3cc\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/UCC-Logo.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/UCC-Logo.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/UCC-Logo-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>University College Cork<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/university-college-cork\">University College Cork<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/NWACC-Logo-250.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/NWACC-Logo-250.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/NWACC-Logo-250-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Financial Management                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>NorthWest Arkansas Community College Foundation<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/northwest-arkansas-community-college-foundation\">NorthWest Arkansas Community College Foundation<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/02\/Morehead-State_logo_250px.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/02\/Morehead-State_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/02\/Morehead-State_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Award &amp; Scholarship Management                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Morehead State University Foundation<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/morehead-state-university-foundation\">Morehead State University Foundation<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_6efc31e01b740895f67985be354764be\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n                        <h2>Ready to <span class=\"green-blue-gradient\">power<\/span> your 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