{"id":26053,"date":"2025-02-07T08:58:28","date_gmt":"2025-02-07T13:58:28","guid":{"rendered":"https:\/\/www.blackbaud.com\/?post_type=customer-story&#038;p=26053"},"modified":"2025-03-24T12:19:11","modified_gmt":"2025-03-24T16:19:11","slug":"catholic-charities-of-the-diocese-of-madison","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/catholic-charities-of-the-diocese-of-madison","title":{"rendered":"Catholic Charities of the Diocese of Madison"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_3ae7df20500cb3cd5dcf0a78264bd3c6\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">CATHOLIC CHARITIES OF THE DIOCESE OF MADISON<\/span><\/p>\n<h1 class=\"h2\">Catholic Charities Turns to Payment Assistant to Streamline and Automate Operations<\/h1>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Catholic-Charities-Diocese-of-Madison-Customer-Story.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1446\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577.jpg\" class=\"img-fluid wp-post-image\" alt=\"A close-up shot of two people shaking hands.\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577.jpg 2560w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577-300x169.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577-1024x578.jpg 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577-768x434.jpg 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577-1536x868.jpg 1536w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577-2048x1157.jpg 2048w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/Getty-1133601495-scaled-e1738702281577-360x202.jpg 360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/faith-communities-spotlight-40@2x.png\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Faith Communities                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                North America                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_6f91f2311c280042fcbf78a5bd6a20f2\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_2a64e7dfa4d5d63ca6c43cca2dec449c\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-large\">\u201cWith Payment Assistant, the finance team no longer has to print checks, stuff envelopes, or prepare positive pay files. Now we process payments with just the click of a button and\u00a0my team has real-time visibility into the status of each payment. <span class=\"blue-highlight\">This saves us an immense amount of time.<\/span>\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Claudia Becker            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                Chief Financial Officer, Catholic Charities of the Diocese of Madison            <\/div>\n            <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_e5101bf329c6ce5d3714602f38a7835a\">\n            <p class=\"body-medium\">Catholic Charities provides a broad array of social services to those most in need across the 11-county footprint of the Diocese of Madison, including those experiencing challenges such as poverty, homelessness, and food insecurity. The organization uses Payment Assistant\u2122, a tool within Blackbaud Financial Edge NXT, to improve efficiency, security, and visibility in its payment processes.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_1cfd11a7aa2a27012badb910acbf7a37\">\n            <h2 class=\"h3\">Smooth Sailing from the Start<\/h2>\n<p class=\"body-medium\">\u201cThe whole process\u2014from the day we learned about Payment Assistant to the day we signed up and ran our first payment\u2014only took a week,\u201d said Claudia Becker, chief financial officer. \u201cIt was very easy, involving just going online, signing a DocuSign agreement, and getting started. It was that simple.\u201d<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_dd2da30b61f08eb7cc710f0e79945b1a\">\n            <h2 class=\"h2 h3\">Automating Payments<\/h2>\n<p class=\"body-medium\">\u201cWith Payment Assistant, the finance team no longer has to print checks, stuff envelopes, or prepare positive pay files,\u201d said Becker. \u201cNow we process payments with just the click of a button and funds are transferred to vendors quickly and securely, all while my team has real-time visibility into the status of each payment. This saves us an immense amount of time.\u201d The organization leveraged the virtual card functionality within Payment Assistant to securely and efficiently manage automated payments, reducing the reliance on traditional check payments and improving overall productivity. \u201cAfter we explain to vendors how easy the virtual card is to use and that it\u2019s not reloadable and is a one-time-use card, they really enjoy it,\u201d added Becker.<\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_f65d27ab573f687f1590f0e4dfb94c01\">\n            <h2 class=\"h3\">Beneficial for Everyone<\/h2>\n<p class=\"body-medium\">Payment Assistant has proved to be an effective tool for the Catholic Charities, helping them streamline their operations, improve efficiency, and enhance security. \u201cWe\u2019re grateful for the overall positive impact Payment Assistant has already had on our work and look forward to using it to better manage our vendor payments.\u201d<\/p>\n    <\/section>\n<\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/CCmadison_logo_250px.jpg\" class=\"img-fluid\" alt=\"Catholic Charities of the Diocese of Madison\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/CCmadison_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/02\/CCmadison_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Catholic Charities of the Diocese of Madison<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-financial-edge-nxt\">\n                                                    Blackbaud Financial Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_342c9324dd1525eeaec5259bd39dd1eb\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/01\/BerwickAcademy_logo_250px.jpg\" class=\"img-fluid icon-img\" alt=\"Berwick Academy Logo\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/01\/BerwickAcademy_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2025\/01\/BerwickAcademy_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Education Management                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Berwick Academy<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/berwick-academy\">Berwick Academy<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1475\" height=\"1687\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/ROM_Gov-Primary_RGB.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/ROM_Gov-Primary_RGB.png 1475w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/ROM_Gov-Primary_RGB-262x300.png 262w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/ROM_Gov-Primary_RGB-895x1024.png 895w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/ROM_Gov-Primary_RGB-768x878.png 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/ROM_Gov-Primary_RGB-1343x1536.png 1343w\" sizes=\"auto, (max-width: 1475px) 100vw, 1475px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fund Accounting                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Royal Ontario Museum (ROM) Governors<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/royal-ontario-museum-rom-governors\">Royal Ontario Museum (ROM) Governors<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/09\/imageedit_2_9822560297.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/09\/imageedit_2_9822560297.jpg 600w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/09\/imageedit_2_9822560297-300x300.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/09\/imageedit_2_9822560297-150x150.jpg 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Texas Southern University<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/texas-southern-university\">Texas Southern University<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_d1945886b19adff1d32814a1e994e3db\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n  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