{"id":23379,"date":"2024-11-12T09:00:32","date_gmt":"2024-11-12T14:00:32","guid":{"rendered":"https:\/\/www.blackbaud.com\/?post_type=news&#038;p=23379"},"modified":"2025-07-29T15:15:48","modified_gmt":"2025-07-29T19:15:48","slug":"blackbaud-dives-deeper-into-product-roadmaps-and-innovation-at-semi-annual-product-update-briefings","status":"publish","type":"news","link":"https:\/\/www.blackbaud.com\/newsroom\/article\/blackbaud-dives-deeper-into-product-roadmaps-and-innovation-at-semi-annual-product-update-briefings","title":{"rendered":"Blackbaud Dives Deeper into Product Roadmaps and Innovation at Semi-Annual Product Update Briefings"},"content":{"rendered":"<p style=\"text-align: center;\"><i><span data-contrast=\"none\">Product Update Briefings to Take Place Virtually Nov. 12-15<\/span><\/i><\/p>\n<p><b><span data-contrast=\"none\">Charleston, S.C. (November 12, 2024)<\/span><\/b> <span data-contrast=\"none\">\u2014 Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, is kicking off its semi-annual <\/span><a href=\"https:\/\/www.blackbaud.com\/products\/product-update-briefings\"><span data-contrast=\"none\">Product Update Briefings<\/span><\/a><span data-contrast=\"none\"> today. The Blackbaud Product Update Briefings virtual conference showcases recent innovation and future roadmap direction for Blackbaud\u2019s suite of solutions.<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cIn the last year, we\u2019ve been investing in key advancements and AI technology that will empower our customers to achieve greater impact with our essential software,\u201d said Sudip Datta, chief product officer, Blackbaud. \u201cDuring our Product Update Briefings, we\u2019ll be giving customers a first-hand look at the latest developments, further exploring the six waves of innovation that we announced at this year\u2019s bbcon.\u201d<\/span><\/p>\n<p><span data-contrast=\"none\">Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud\u2019s essential software accelerates impact through unmatched expertise and powerful data intelligence. Following onto the <\/span><a href=\"https:\/\/www.blackbaud.com\/newsroom\/article\/icymi-everything-blackbaud-announced-at-bbcon-2024\"><span data-contrast=\"none\">six waves of innovation recently announced at bbcon 2024<\/span><\/a><span data-contrast=\"none\">, Blackbaud will share how its products drive more connection and deliver more context. Attendees will hear from product experts across the company as they review roadmaps, offer previews, and discuss themes for longer-term development. In some cases, customers can learn how to get early access to new tools and provide feedback that shapes feature development.<\/span><\/p>\n<p><b><span data-contrast=\"none\">Highlights will include:<\/span><\/b><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Blackbaud Raiser\u2019s Edge NXT\u00ae:<\/span><\/b><span data-contrast=\"none\"> Blackbaud will share previews, plans and timelines for transformational user experience enhancements like a <\/span><b><span data-contrast=\"none\">reimagined home page<\/span><\/b><span data-contrast=\"none\"> that surfaces key insights, including benchmarks, fundraising performance trends and other KPIs for each user, as well as <\/span><b><span data-contrast=\"none\">a new, highly scalable navigation system<\/span><\/b><span data-contrast=\"none\">. Other enhancements include new event management features, more communications and consent preference capabilities, new query and reporting capabilities, and the continued transformation of gift management workflows to a unified view. In addition, Blackbaud will share exciting updates for the <\/span><b><span data-contrast=\"none\">Prospect Insights<\/span><\/b><span data-contrast=\"none\"> feature that puts the power of AI in the hands of fundraisers to help them identify, qualify and cultivate major gift prospects. Previously available only in the U.S., a new version of the solution built specifically for Canadian fundraisers will soon be available.<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Financial Edge NXT\u00ae: <\/span><\/b><span data-contrast=\"none\">With <\/span><b><span data-contrast=\"none\">Payment Assistant<\/span><\/b><span data-contrast=\"none\"> now in Limited Availability for U.S. customers, Blackbaud will share how this feature automates and accelerates vendor payments, directly within Financial Edge NXT, ensuring vendors are paid quickly and on time. This feature helps nonprofits and other social impact organizations safeguard financial data and decrease risk of fraud while streamlining reconciliation and reducing transaction and check cost. In addition, the team will share more Accounts Payable automation tools coming soon, including <\/span><b><span data-contrast=\"none\">AI-powered Document Intelligence Scanning<\/span><\/b><span data-contrast=\"none\"> that allows users to effortlessly upload invoices in any format, leveraging AI to extract key information and generate the invoice in Financial Edge NXT, helping reduce errors and improve efficiency, all with a smoother user experience.\u00a0<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Blackbaud CRM\u2122:<\/span><\/b><span data-contrast=\"none\"> Blackbaud will share more about <\/span><b><span data-contrast=\"none\">powerful new connectivity options,<\/span><\/b><span data-contrast=\"none\"> including native integration with Blackbaud Donation Forms, including the Optimized Donation Form that has already seen strong adoption by Raiser\u2019s Edge NXT users. In addition, a new Red Arc Marketing Connector will enable Blackbaud CRM cloud-hosted customers to directly connect to their preferred digital marketing solutions, like Constant Contact, Mailchimp, HubSpot or Salesforce Marketing Cloud.\u00a0<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"none\">YourCause\u00ae from Blackbaud\u00ae:<\/span><\/b><span data-contrast=\"none\"> Blackbaud is making significant progress in connecting social impact and corporate impact customers by simplifying and accelerating the process for nonprofit customers to receive corporate donations through Blackbaud Merchant Services\u2122. By early 2025, YourCause will directly disburse corporate employee donations to Blackbaud Merchant Services charity customers, <\/span><b><span data-contrast=\"none\">accelerating the donation to distribution process<\/span><\/b><span data-contrast=\"none\"> and bridging Blackbaud&#8217;s social and corporate impact technology.<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Data Intelligence: <\/span><\/b><span data-contrast=\"none\">Blackbaud is announcing it will leverage <\/span><b><span data-contrast=\"none\">identity resolution services <\/span><\/b><span data-contrast=\"none\">from LiveRamp, a leading data collaboration platform. Aligned with Blackbaud\u2019s Intelligence for Good\u00ae strategy, this announcement represents a significant investment in core technology. With improved identity resolution powered by LiveRamp, Blackbaud will be able to more accurately match records of wealth, charitable giving, spending and more to constituent records. This will result in more actionable predictions and insights, stronger constituent relationships and better fundraising for customers utilizing Blackbaud\u2019s wealth screening and predictive modeling services.<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><b><span data-contrast=\"none\">K-12 Solutions: <\/span><\/b><span data-contrast=\"none\">Blackbaud will share more details about exciting AI innovations coming to its K-12 education portfolio, including an At-Risk Student Tool that will help teachers identify students in need of extra support by consolidating data on attendance, test scores and work completion. In addition, the team will share how new partner solutions are making it easier for K-12 customers to extend and enhance their solutions, with UBIQ Education for school websites and BrightArrow for mass communication functionality.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">View the full list of Product Update Briefing sessions and register <\/span><a href=\"https:\/\/www.blackbaud.com\/products\/product-update-briefings\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false}\">\u00a0<\/span><\/p>\n<p aria-level=\"1\"><b><span data-contrast=\"none\">About Blackbaud<\/span><\/b><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:20}\"><br \/>\n<\/span><span data-contrast=\"none\">Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud\u2019s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud\u2019s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek\u2019s list of America\u2019s Most Responsible Companies, Quartz\u2019s list of Best Companies for Remote Workers, and Forbes\u2019 list of America\u2019s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at<\/span> <a href=\"http:\/\/www.blackbaud.com\/\"><span data-contrast=\"none\">www.blackbaud.com<\/span><\/a><span data-contrast=\"none\"> or follow us on <\/span><a href=\"https:\/\/twitter.com\/blackbaud\"><span data-contrast=\"none\">X\/Twitter<\/span><\/a><span data-contrast=\"none\">, <\/span><a href=\"https:\/\/www.linkedin.com\/company\/blackbaud\/\"><span data-contrast=\"none\">LinkedIn<\/span><\/a><span data-contrast=\"none\">, <\/span><a href=\"https:\/\/www.instagram.com\/blackbaud\/\"><span data-contrast=\"none\">Instagram<\/span><\/a><span data-contrast=\"none\"> and <\/span><a href=\"https:\/\/www.facebook.com\/blackbaud\/\"><span data-contrast=\"none\">Facebook<\/span><\/a><span data-contrast=\"none\">.<\/span><\/p>\n<p aria-level=\"1\"><b><span data-contrast=\"none\">Media Inquiries<\/span><\/b><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:20}\"><br \/>\n<\/span><a href=\"mailto:media@blackbaud.com\"><span data-contrast=\"none\">media@blackbaud.com<\/span><\/a><\/p>\n<p aria-level=\"1\"><b><span data-contrast=\"none\">Forward-looking Statements<\/span><\/b><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:20}\"><br \/>\n<\/span><span data-contrast=\"none\">Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC\u2019s website at www.sec.gov or upon request from Blackbaud&#8217;s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Blackbaud is kicking off its semi-annual Product Update Briefings today. The Blackbaud Product Update Briefings virtual conference showcases recent innovation and future roadmap direction for Blackbaud\u2019s suite of solutions.\u00a0<\/p>\n","protected":false},"author":17,"featured_media":14817,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"single-news-product-and-innovation.php","meta":{"_acf_changed":false,"footnotes":""},"news-category":[480,636],"news-topic":[626,627,625],"class_list":["post-23379","news","type-news","status-publish","has-post-thumbnail","hentry","news-category-press-releases","news-category-product-and-innovation","news-topic-ai","news-topic-financial-management","news-topic-fundraising-and-engagement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Blackbaud Dives Deeper into Product Roadmaps and Innovation at Semi-Annual Product Update Briefings - Blackbaud<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.blackbaud.com\/newsroom\/article\/blackbaud-dives-deeper-into-product-roadmaps-and-innovation-at-semi-annual-product-update-briefings\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blackbaud Dives Deeper into Product Roadmaps and Innovation at Semi-Annual Product Update Briefings\" \/>\n<meta property=\"og:description\" content=\"Blackbaud is kicking off its semi-annual Product Update Briefings today. 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