{"id":19478,"date":"2024-06-05T13:33:12","date_gmt":"2024-06-05T17:33:12","guid":{"rendered":"https:\/\/www.blackbaud.com\/?post_type=customer-story&#038;p=19478"},"modified":"2025-03-31T11:26:06","modified_gmt":"2025-03-31T15:26:06","slug":"the-salvation-army-canada","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/the-salvation-army-canada","title":{"rendered":"The Salvation Army Canada"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_3fa9dea498c0b76a1892b3425e869fae\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">THE SALVATION ARMY CANADA<\/span><\/p>\n<h2>A Switch to Blackbaud Raiser&#8217;s Edge NXT Generates $250K in Annual Savings, $22M Increase in Annual Giving<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/Salvation-Army-CustomerStory-Final.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg 2560w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-300x200.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-1024x683.jpg 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-768x512.jpg 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-1536x1024.jpg 1536w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/nonprofits.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Nonprofit Organizations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                Canada                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_87bd9f28e5bd487016de78952e0fb10d\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_6016616fc1b61f911168ba298fd5b3c4\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-large\">By eliminating the need for a third-party vendor for gift imports, <span class=\"blue-highlight\">we save about $250,000 annually<\/span>. This strategic move not only saved money but also streamlined operations, ensuring that every dollar donated could have the maximum impact on our communities.\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Licia Donadonibus            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                Director of Development, Data &#038; Innovation, The Salvation Army Canada            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_672c631f1e0007d1ae92540cc2bce90c\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            OVERVIEW        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        An international Christian organization that began its work in Canada in 1882, The Salvation Army has grown to be one of the largest non-governmental direct providers of social services in the country. After adopting Blackbaud Raiser\u2019s Edge NXT\u00ae, The Salvation Army in Canada realized significant savings, streamlined operations, and with a few strategic adjustments increased giving from direct mail outreach by 30 percent, year over year.    <\/p>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_a4b0be5f4ed02dc33edbac0a0a52b3b7\">\n            <p class=\"body-medium\">The Salvation Army gives hope and support to vulnerable people in 400 communities across Canada. Yet the organization faced significant challenges with its antiquated local receipting program (LRP) in Canada, creating cumbersome processes that involved third-party vendors, often leading to unhappy donors, especially during the Christmas season.<\/p>\n<p class=\"body-medium\">Recognizing the need for change, Data Project Manager Adrian Enciso spearheaded migrating the team\u2019s LRP database to Blackbaud Raiser\u2019s Edge NXT, the leading software for fundraising and relationship management. With extensive research, coding, documentation, and training, the team successfully migrated off its LRP without any additional solutions or associated costs by leveraging the enhanced product functionality.<\/p>\n<p class=\"body-medium\">\u201cThe switch to Blackbaud Raiser\u2019s Edge NXT brought immediate benefits,\u201d said Enciso. \u201cIt could take between seven to 10 days to produce a gift receipt or run a report. Now we can issue receipts instantly and run the reports in a matter of minutes.\u201d This efficiency not only improved internal processes but also enhanced donor stewardship, allowing for more immediate and accurate communication with supporters.<\/p>\n    <\/section>\n\n<section class=\"pull-quote pull-quote__top-bottom white-bg\" id=\"pull-quote-block_8e087da92ea45b1bd97c6b31ec6095f2\">\n    <div class=\"pull-quote__wrapper\">\n                <div class=\"pull-quote__wrapper-content\">\n            <div class=\"pull-quote__wrapper-quote\">\n                <h4 class=\"h5\">\u201cThe switch to Blackbaud Raiser\u2019s Edge NXT brought immediate benefits. It could take between seven to 10 days to produce a gift receipt or run a report. Now we can issue receipts instantly and run the reports in a matter of minutes.\u201d <\/h4>\n            <\/div>\n            <div class=\"pull-quote__wrapper-name\">\n                Adrian Enciso            <\/div>\n                            <div class=\"pull-quote__wrapper-role\">\n                    Data Project Manager,                <\/div>\n                                        <div class=\"pull-quote__wrapper-organization\">\n                    The Salvation Army Canada                <\/div>\n                    <\/div>\n    <\/div>\n    <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_20d3b96f0ad49a27a061dd4007ca9cf4\">\n            <h3>Maximizing Community Impact<\/h3>\n<p class=\"body-medium\">As a result of the transition, The Salvation Army also experienced significant cost savings. \u201cBy eliminating the need for a third-party vendor for gift imports, we save about $250,000 annually,\u201d said Licia Donadonibus, director of development, data &amp; innovation. \u201cThis strategic move not only saved money but also streamlined operations, ensuring that every dollar donated could have the maximum impact on our communities.\u201d<\/p>\n<p class=\"body-medium\">Raiser\u2019s Edge NXT helps organizations drive increased responses for all their outreach while building high-impact relationships. \u201cWe saw a huge increase of $22 million by making a few adjustments to the data in Raiser\u2019s Edge NXT coupled with changes in how our fundraisers targeted donors,\u201d said Donadonibus. \u201cHaving the ability to conduct tailored and in-depth analyses that we couldn\u2019t before has clearly been a game-changer for us.\u201d<\/p>\n    <\/section>\n\n<section class=\"lede-stat\" id=\"lede-stat-block_1579cac4994f1138b007fe331397fafd\">\n            <div class=\"lede-stat__wrapper\">\n            <div class=\"row\">\n                            <div class=\"col-12 col-lg-6\">\n                    <div class=\"lede-stat__item lede-stat__item-multiple\">\n                                                <div class=\"lede-stat__item-stat\">\n                            <h3>\n                                <mark>$22M<\/mark>\n                            <\/h3>\n                        <\/div>\n                                                    <div class=\"lede-stat__item-context\">\n                                <p class=\"body-large\">\n                                    YOY increase in annual giving                                <\/p>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            <div class=\"col-12 col-lg-6\">\n                    <div class=\"lede-stat__item lede-stat__item-multiple\">\n                                                <div class=\"lede-stat__item-stat\">\n                            <h3>\n                                <mark>1.1M<\/mark>\n                            <\/h3>\n                        <\/div>\n                                                    <div class=\"lede-stat__item-context\">\n                                <p class=\"body-large\">\n                                    constituents                                <\/p>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n        <\/section>\n\n\n<section class=\"wysiwyg wysiwyg-white white-bg\" id=\"wysiwyg-block_7940143c14b637500ed855b8a2913301\">\n            <h3>Transforming What\u2019s Possible<\/h3>\n<p class=\"body-medium\">Using the extended functionality in Raiser\u2019s Edge NXT, The Salvation Army is redefining and restructuring its campaigns, appeals, and funds to align with its financial systems. This alignment will enable more granular reporting and better data governance, ensuring the ongoing cleanliness and accuracy of their data. \u201cIt\u2019s a huge win because this means that after 25 years, we\u2019ll be able to pull in the data from a number of different places and accurately report on a granular level,\u201d said Donadonibus.<\/p>\n<p class=\"body-medium\">The Salvation Army\u2019s next big project includes the addition of a data warehouse, which will further enhance their reporting capabilities and provide even more insights to drive their fundraising efforts. \u201cAs a proud data-geek, I\u2019m really excited to take it a step further and apply visualization tools, like Power BI or Tableau, to our Raiser\u2019s Edge NXT data, to create reports that will really help fundraisers reach the next level,\u201d said Enciso.<\/p>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/Salvation-Army-CustomerStory-Final.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/Salvation-Army-Logo-250x250-1.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/Salvation-Army-Logo-250x250-1.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/Salvation-Army-Logo-250x250-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>The Salvation Army Canada<\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-raisers-edge-nxt\">\n                                                    Blackbaud Raiser&#039;s Edge NXT                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_0e886b450fe31f3035dc7275ba4ac445\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/07\/fc_h_color-transparent_png-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Analytics                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Fort Collins Habitat for Humanity<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/fort-collins-habitat-for-humanity\">Fort Collins Habitat for Humanity<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/08\/171880915620826706.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/08\/171880915620826706.png 800w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/08\/171880915620826706-300x300.png 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/08\/171880915620826706-150x150.png 150w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/08\/171880915620826706-768x768.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Integrated Software Overhaul Delivers Streamlined Operations and Substantial Financial Savings<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/miracle-hill-ministries\">Miracle Hill Ministries<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/Forest-Park-Forever-Logo-250x250-1.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/Forest-Park-Forever-Logo-250x250-1.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/Forest-Park-Forever-Logo-250x250-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Forest Park Forever<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/forest-park-forever\">Forest Park Forever<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" href=\"\">See All Stories<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"final-plea final-plea--form final-plea--form-dark-blue-green\" id=\"final-plea-block_652a330a9cf8cb475a09bb0346e4dcc3\">\n    <div class=\"diamond-container\">\n        <div class=\"container\">\n            <div class=\"stack-squares\">\n                <div class=\"smaller\"><\/div>\n                <div class=\"larger\"><\/div>\n            <\/div>\n            <div class=\"right-square\"><\/div>\n            <div class=\"row\">\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__content\">\n                        <h2>Ready to <span class=\"green-blue-gradient\">power<\/span> your passion?<\/h2>\n<p class=\"body-large\">Request a customized demo to see how Blackbaud is made for your unique challenges and needs.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"col-md-6\">\n                    <div class=\"final-plea--form__form-wrapper\">\n                        <script src=\"\/\/app-sj07.marketo.com\/js\/forms2\/js\/forms2.js\"><\/script>\n                        <div id=\"formPlaceholder\"><\/div>\n                        <form id=\"mktoForm_20524\"><\/form>                        \n                        <script>\n                            function marketoPostLoad(){\n                                \/\/console.log('post load function hit')\n                                const mktoButtonLinks = document.querySelectorAll('.mktoButton');\n                                if(mktoButtonLinks!==null) {\n                                    mktoButtonLinks.forEach(link => {\n                                    link.setAttribute('id', 'mktoButton');\n                                    });\n                                }\n                                const mktoTextFields = document.querySelectorAll('.mktoField.mktoTextField');\n                                if(mktoTextFields!==null) {\n                                    mktoTextFields.forEach(link => {\n                                    link.setAttribute('id', 'mktoTextField');\n                                    });\n                                }\n                                const mktoEmailFields = document.querySelectorAll('.mktoField.mktoEmailField');\n                                if(mktoEmailFields!==null) {\n                                    mktoEmailFields.forEach(link => {\n                                    link.setAttribute('id', 'mktoEmailField');\n                                    });\n                                }\n                                const mktoSelectFields = document.querySelectorAll('select.mktoField');\n                                if(mktoSelectFields!==null) {\n                                    mktoSelectFields.forEach(link => {\n                                    link.setAttribute('id', 'mktoSelectField');\n                                    });\n                                }\n                                const requiredText = document.createElement('p');\n                                requiredText.classList.add('required');\n                                requiredText.textContent = '*All fields required';\n\n                                const targetElement = document.querySelector('#disclaimer');\n                                if(targetElement!==null) {\n                                    targetElement.appendChild(requiredText);\n                                }\n                            }\n\n                        MktoForms2.loadForm(\"\/\/app-sj07.marketo.com\", \"053-MXJ-131\", 20524, function (form){\n                        MktoForms2.$(\"#formPlaceholder\").append(form.getFormElem());\n                        console.log('form loaded');\n                        marketoPostLoad();\n                        form.onSuccess(function(values, followUpUrl) {\n                                \/\/ Get all elements with the specified classnames\n                                var formWrapper = document.querySelector('.final-plea--form__form-wrapper');\n                                var formDisclaimer = document.querySelector('.final-plea--form__form-disclaimer');\n                                var formSuccess = document.querySelector('.final-plea--form__form-success');\n\n                                \/\/ Add the \"d-none\" classname to the specified elements\n                                formWrapper.classList.add('d-none');\n                                formDisclaimer.classList.add('d-none');\n\n                                \/\/ Remove the \"d-none\" classname from the specified element\n                                formSuccess.classList.remove('d-none');\n\n                                return false;\n                            });\n                        });\n                        <\/script>\n                        <p class=\"required\">All fields required<\/p>\n                    <\/div>\n                    <div class=\"final-plea--form__form-disclaimer\">\n                                            <\/div>\n                    <div class=\"final-plea--form__form-success d-none\">\n                        <div class=\"final-plea--form__form-success-icon\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 76 76\"><g clip-path=\"url(#a)\"><path fill=\"#fff\" d=\"M21.45 65.4a1 1 0 1 1 0-2 1 1 0 0 1 0 2Zm2-1a.998.998 0 1 1 1.08.91h-.08a1 1 0 0 1-.96-.89l-.04-.02Zm-5.14.69a1 1 0 1 1 .14.01h-.13l-.01-.01Zm8.13-1a1 1 0 0 1 .76-1.19 1 1 0 0 1 1.056 1.512 1 1 0 0 1-.626.438.86.86 0 0 1-.22 0 1 1 0 0 1-.93-.74l-.04-.02Zm-11.17.37a1 1 0 0 1-.71-1.23 1 1 0 1 1 1.93.52 1 1 0 0 1-1 .74 1.084 1.084 0 0 1-.17-.01l-.05-.02Zm14.08-1.09a1 1 0 0 1 1.85-.76 1 1 0 0 1-.54 1.3.901.901 0 0 1-.38.08 1 1 0 0 1-.89-.6l-.04-.02Zm-17 .09a1 1 0 0 1-.55-1.3 1 1 0 0 1 1.3-.55 1 1 0 0 1 .182 1.758 1 1 0 0 1-.562.172.999.999 0 0 1-.4-.06l.03-.02Zm19.78-1.33a1 1 0 0 1 .19-1.4.999.999 0 0 1 1.41.18 1 1 0 0 1-.8 1.61 1 1 0 0 1-.8-.37v-.02Zm-22.6 0a1 1 0 0 1-.36-1.37 1 1 0 1 1 .36 1.36v.01Zm-2.61-1.77a1 1 0 1 1 1.25-1.56 1 1 0 0 1-.197 1.679 1 1 0 0 1-.433.101 1 1 0 0 1-.62-.23v.01Zm-2.3-2.17a1 1 0 0 1 .802-1.661 1 1 0 0 1 .94 1.052 1 1 0 0 1-.332.689 1 1 0 0 1-1.41-.09v.01Zm-1.89-2.56a1 1 0 1 1 1.823-.285 1 1 0 0 1-.453.615 1 1 0 0 1-.51.14 1 1 0 0 1-.86-.48v.01Zm-1.41-2.82a1 1 0 1 1 1.29.58c-.112.04-.23.06-.35.06a1 1 0 0 1-.94-.64Zm-.86-3a1 1 0 0 1 .8-1.17 1 1 0 0 1 1.17.79 1 1 0 0 1-.79 1.17.684.684 0 0 1-.2 0 1 1 0 0 1-.96-.88l-.02.09Zm-.35-3.12a1 1 0 1 1 1 1 1 1 0 0 1-.98-1.09l-.02.09Zm1-2a1 1 0 0 1-.91-1.08 1 1 0 0 1 1.762-.565 1 1 0 0 1 .228.735 1 1 0 0 1-1 .91h-.08Zm.32-3a1 1 0 0 1-.79-1.17 1 1 0 1 1 .96 1.19.62.62 0 0 1-.16-.14l-.01.12Zm.62-2.93a.999.999 0 1 1 .55-1.92 1 1 0 0 1-.31 1.96.839.839 0 0 1-.23-.16l-.01.12Zm.86-2.87a1 1 0 0 1-.385-1.624A1.002 1.002 0 0 1 4.2 35.3a1 1 0 0 1-.94.66 1.07 1.07 0 0 1-.34-.15l-.01.08Zm6.06-1.92a1 1 0 1 1 .237.65 1 1 0 0 1-.227-.81l-.01.16Zm3-.16a1 1 0 1 1 1.21.73c-.08.01-.16.01-.24 0a1 1 0 0 1-.96-.85l-.01.12Zm-5.26.65a1 1 0 0 1-.436-1.6 1 1 0 0 1 1.076-.29 1 1 0 0 1 .62 1.27 1 1 0 0 1-.94.67.86.86 0 0 1-.31-.17l-.01.12Zm8.09-1.64a1.002 1.002 0 0 1 .495-1.595.997.997 0 0 1 1.283 1.061.998.998 0 0 1-.368.674 1 1 0 0 1-.63.23 1 1 0 0 1-.77-.49l-.01.12Zm-10.82.27a1 1 0 0 1-.51-1.32.999.999 0 0 1 1.6-.46 1 1 0 0 1 .26 1.2v.09a1 1 0 0 1-.92.6 1.142 1.142 0 0 1-.42-.23l-.01.12Zm13-2.36a1 1 0 0 1-.616-1.54 1 1 0 1 1 .806 1.57l-.19-.03Zm-15.36-.48a1 1 0 0 1 .73-1.498 1 1 0 0 1 .64 1.858 1 1 0 0 1-.51.13 1 1 0 0 1-.8-.61l-.06.12Zm3.64.14a1 1 0 0 1 .548-1.767 1 1 0 0 1 .976.532 1 1 0 0 1-.124 1.105 1 1 0 0 1-.77.36.94.94 0 0 1-.57-.35l-.06.12Zm2-2.21a1 1 0 0 1 .63-1.541 1 1 0 0 1 1.182.781 1 1 0 0 1-.982 1.2 1 1 0 0 1-.77-.56l-.06.12Zm-6.91-.94a1 1 0 1 1 1.93-.52 1 1 0 0 1-.71 1.22.783.783 0 0 1-.26 0 1 1 0 0 1-.87-.82l-.09.12Zm15.36.4a.999.999 0 0 1 .05-1.42 1 1 0 0 1 1.41 0 .999.999 0 0 1-.05 1.42 1 1 0 0 1-.68.26 1 1 0 0 1-.64-.38l-.09.12Zm-5.89-1a1 1 0 0 1 1.029-1.305 1.001 1.001 0 0 1 .871.695 1 1 0 0 1-.64 1.26 1.118 1.118 0 0 1-.31 0 1 1 0 0 1-.86-.8l-.09.15Zm3.85.25a1 1 0 1 1 1-1 1 1 0 0 1-1 .94v.06ZM-.09 24.05a1 1 0 1 1 1 1A.999.999 0 0 1 0 23.9l-.09.15Zm1.1-2a.999.999 0 0 1-.64-1.27 1 1 0 1 1 .95 1.3 1.102 1.102 0 0 1-.22-.19l-.09.16Zm1.15-2.85a1 1 0 1 1 1.36.39 1 1 0 0 1-.49.13 1 1 0 0 1-.78-.68l-.09.16Z\"\/><path fill=\"#0CD973\" d=\"m35.772 49.81-3.17-1.12 5.5 13.57c.11.283.315.52.58.67l-2.91-13.12ZM39.32 63.07a1.37 1.37 0 0 0 1.18-.6l6-8.7a.773.773 0 0 1 .15-.16l-5.35-1.89-1.98 11.35ZM72.989 11.15l-56.67 28.22a1.37 1.37 0 0 0-.06 2.43l19.87 7 30.1-28.3-24.65 30.22 23.14 8.17a1.37 1.37 0 0 0 1.32-1.1l9-45.15a1.389 1.389 0 0 0-2.05-1.49Z\"\/><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h76v76H0z\"\/><\/clipPath><\/defs><\/svg>                        <\/div>\n                        <p class=\"body-large\">\n                                                            <h2>Thank you for your inquiry.<\/h2>\n<p class=\"body-large\">A Blackbaud representative will be in touch with you shortly.<\/p>\n<h3>Prefer to chat now?<\/h3>\n<p class=\"body-large\"><a href=\"https:\/\/www.blackbaud.com\/training-support\/chat\">Click here<\/a> if you&#8217;d like to speak directly to a Blackbaud representative, today.<\/p>\n                                                    <\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <div class=\"top-square\"><\/div>\n    <div class=\"bottom-square\">\n        <div class=\"square-content\"><\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":35,"featured_media":24873,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"singular.block.php","meta":{"_acf_changed":false,"footnotes":""},"vertical_tax":[19],"competency":[27,26],"product_tax":[76],"region":[111],"class_list":["post-19478","customer-story","type-customer-story","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Salvation Army Canada - Blackbaud<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Salvation Army Canada\" \/>\n<meta property=\"og:url\" content=\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada\" \/>\n<meta property=\"og:site_name\" content=\"Blackbaud\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/blackbaud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-31T15:26:06+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/live-blackbaud-us.pantheonsite.io\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@blackbaud\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada\",\"url\":\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada\",\"name\":\"The Salvation Army Canada - Blackbaud\",\"isPartOf\":{\"@id\":\"https:\/\/www.blackbaud.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#primaryimage\"},\"image\":{\"@id\":\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg\",\"datePublished\":\"2024-06-05T17:33:12+00:00\",\"dateModified\":\"2025-03-31T15:26:06+00:00\",\"breadcrumb\":{\"@id\":\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#primaryimage\",\"url\":\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg\",\"contentUrl\":\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.blackbaud.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Salvation Army Canada\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.blackbaud.com\/#website\",\"url\":\"https:\/\/www.blackbaud.com\/\",\"name\":\"Blackbaud\",\"description\":\"The world&#039;s leading cloud software company powering social good.\",\"publisher\":{\"@id\":\"https:\/\/www.blackbaud.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.blackbaud.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.blackbaud.com\/#organization\",\"name\":\"Blackbaud\",\"url\":\"https:\/\/www.blackbaud.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.blackbaud.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/blackbaud.webp\",\"contentUrl\":\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/blackbaud.webp\",\"width\":1200,\"height\":630,\"caption\":\"Blackbaud\"},\"image\":{\"@id\":\"https:\/\/www.blackbaud.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/blackbaud\",\"https:\/\/x.com\/blackbaud\",\"https:\/\/www.linkedin.com\/company\/blackbaud\",\"https:\/\/www.youtube.com\/user\/blackbaudinc\",\"https:\/\/www.instagram.com\/blackbaud\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Salvation Army Canada - Blackbaud","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada","og_locale":"en_US","og_type":"article","og_title":"The Salvation Army Canada","og_url":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada","og_site_name":"Blackbaud","article_publisher":"https:\/\/www.facebook.com\/blackbaud","article_modified_time":"2025-03-31T15:26:06+00:00","og_image":[{"width":2560,"height":1707,"url":"http:\/\/live-blackbaud-us.pantheonsite.io\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@blackbaud","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada","url":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada","name":"The Salvation Army Canada - Blackbaud","isPartOf":{"@id":"https:\/\/www.blackbaud.com\/#website"},"primaryImageOfPage":{"@id":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#primaryimage"},"image":{"@id":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#primaryimage"},"thumbnailUrl":"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg","datePublished":"2024-06-05T17:33:12+00:00","dateModified":"2025-03-31T15:26:06+00:00","breadcrumb":{"@id":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#primaryimage","url":"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg","contentUrl":"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/06\/shelter_men-1-scaled.jpg","width":2560,"height":1707},{"@type":"BreadcrumbList","@id":"http:\/\/live-blackbaud-us.pantheonsite.io\/customer-stories\/the-salvation-army-canada#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.blackbaud.com\/"},{"@type":"ListItem","position":2,"name":"The Salvation Army Canada"}]},{"@type":"WebSite","@id":"https:\/\/www.blackbaud.com\/#website","url":"https:\/\/www.blackbaud.com\/","name":"Blackbaud","description":"The world&#039;s leading cloud software company powering social good.","publisher":{"@id":"https:\/\/www.blackbaud.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.blackbaud.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.blackbaud.com\/#organization","name":"Blackbaud","url":"https:\/\/www.blackbaud.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.blackbaud.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/blackbaud.webp","contentUrl":"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/blackbaud.webp","width":1200,"height":630,"caption":"Blackbaud"},"image":{"@id":"https:\/\/www.blackbaud.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/blackbaud","https:\/\/x.com\/blackbaud","https:\/\/www.linkedin.com\/company\/blackbaud","https:\/\/www.youtube.com\/user\/blackbaudinc","https:\/\/www.instagram.com\/blackbaud"]}]}},"_links":{"self":[{"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/customer-story\/19478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/customer-story"}],"about":[{"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/types\/customer-story"}],"author":[{"embeddable":true,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/comments?post=19478"}],"version-history":[{"count":4,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/customer-story\/19478\/revisions"}],"predecessor-version":[{"id":24874,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/customer-story\/19478\/revisions\/24874"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/media\/24873"}],"wp:attachment":[{"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/media?parent=19478"}],"wp:term":[{"taxonomy":"vertical_tax","embeddable":true,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/vertical_tax?post=19478"},{"taxonomy":"competency","embeddable":true,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/competency?post=19478"},{"taxonomy":"product_tax","embeddable":true,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/product_tax?post=19478"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/www.blackbaud.com\/wp-json\/wp\/v2\/region?post=19478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}