{"id":18053,"date":"2024-05-05T23:28:58","date_gmt":"2024-05-06T03:28:58","guid":{"rendered":"https:\/\/www.blackbaud.com\/?post_type=customer-story&#038;p=18053"},"modified":"2025-03-31T11:27:25","modified_gmt":"2025-03-31T15:27:25","slug":"royal-navy-royal-marines-charity-grantmaking","status":"publish","type":"customer-story","link":"https:\/\/www.blackbaud.com\/customer-stories\/royal-navy-royal-marines-charity-grantmaking","title":{"rendered":"Royal Navy &#038; Royal Marines Charity with Blackbaud Grantmaking"},"content":{"rendered":"\n<section class=\"hero hero--customer-story\" id=\"hero--customer-story-block_6772afd77968be686598ac396423b4ab\">\n    <div class=\"hero--customer-story__container has-image\">\n        <div class=\"hero--customer-story__container-diamonds d-none d-md-block\">\n            <div class=\"diamond-top__gradient\"><\/div>\n            <div class=\"diamond-top__green\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-9 col-lg\">\n                    <ul class=\"breadcrumbs list-unstyled\">\n    <li><a href=\"https:\/\/www.blackbaud.com\"><i class=\"fa fa-home\"><\/i><\/a><\/li>\n            <li><a href=\"\/customer-stories\">Customer Stories<\/a><\/li>\n            <\/ul>                <\/div>\n            <\/div>\n            <div class=\"row\">\n                <div class=\"col-md-5\">\n                    <div class=\"hero--customer-story__container-content\">\n                        <p><span class=\"green-eyebrow\">ROYAL NAVY &amp; ROYAL MARINES CHARITY<\/span><\/p>\n<h2>Ensuring Efficiency. Enhancing Grantmaking. Expanding Network Reach.<\/h2>\n                    <\/div>\n                                            <div class=\"hero--customer-story__container-download\">\n                            <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RNRMC-US-BBGM-Customer-Spotlight.pdf\" target=\"_blank\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                            <div class=\"hero--customer-story__container-image\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1796\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/PHOTO-1-Kings-Activity-Camps-in-Partnership-with-RNRMC-scaled.jpg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/PHOTO-1-Kings-Activity-Camps-in-Partnership-with-RNRMC-scaled.jpg 2560w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/PHOTO-1-Kings-Activity-Camps-in-Partnership-with-RNRMC-300x210.jpg 300w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/PHOTO-1-Kings-Activity-Camps-in-Partnership-with-RNRMC-1024x718.jpg 1024w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/PHOTO-1-Kings-Activity-Camps-in-Partnership-with-RNRMC-768x539.jpg 768w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/PHOTO-1-Kings-Activity-Camps-in-Partnership-with-RNRMC-1536x1078.jpg 1536w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/PHOTO-1-Kings-Activity-Camps-in-Partnership-with-RNRMC-2048x1437.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                    <\/div>\n                    <\/div>\n    <div class=\"hero--customer-story__vertical-region\">\n        <div class=\"hero--customer-story__vertical-region-diamonds\">\n            <div class=\"diamond-bottom__gradient\"><\/div>\n            <div class=\"diamond-bottom__blue\"><\/div>\n            <div class=\"diamond-bottom__white\"><\/div>\n        <\/div>\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12 d-md-flex\">\n                                        <div class=\"hero--customer-story__vertical-region__vertical\">\n                                                    <img decoding=\"async\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/06\/nonprofits.svg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <span class=\"tag\">\n                                Nonprofit Organizations                            <\/span>\n                                                <\/div>\n                                                                <div class=\"hero--customer-story__vertical-region__region\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><g stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" clip-path=\"url(#map-pin)\"><path d=\"M12 14a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z\"\/><path d=\"M17.657 16.657 13.414 20.9a2 2 0 0 1-2.827 0l-4.244-4.243a8 8 0 1 1 11.314 0v0Z\"\/><\/g><defs><clipPath id=\"map-pin\"><path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/><\/clipPath><\/defs><\/svg>                                                    <span class=\"tag\">\n                                Europe                            <\/span>\n                                                <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-story-single__content\" id=\"customer-story-single__content-block_179f496c1a7a3a2b693647dcb74abc7a\">\n    <div class=\"container\">\n        <div class=\"row flex-column-reverse flex-md-row\">\n            <div class=\"col-md-7\">\n                <div class=\"acf-innerblocks-container\">\n<section class=\"lede-quote\" id=\"lede-quote-block_f5c9b951787ebbd3d8de190568180c87\">\n                        <div class=\"longform-content-lede-quote__content\">\n                <img decoding=\"async\" class=\"longform-content-lede-quote__content__image\" src=\"https:\/\/www.blackbaud.com\/wp-content\/plugins\/blackbaud-blocks\/blocks\/acf-longform-lede-quote\/\/img\/quote-rectangle.svg\" alt=\"quotes\">\n                <p class=\"body-large\">The more you show people what Blackbaud Grantmaking can do, the more they want it to do. <span class=\"blue-highlight\">You\u2019re an absolute game-changer for us.<\/span>\u201d<\/p>\n            <\/div>\n                            <div class=\"longform-content-lede-quote__name\">\n                Sarah-Jayne Craig            <\/div>\n                            <div class=\"longform-content-lede-quote__organization\">\n                <i>Grants Data and Performance Manager, Royal Navy &#038; Royal Marines Charity<\/i>            <\/div>\n            <\/section>\n\n<section class=\"lede-paragraph\" id=\"lede-paragraph-block_2bb478cf13f85a49fdadc934f0507310\">\n    <div class=\"lede-paragraph__heading\">\n        <span class=\"tag\">\n            OVERVIEW        <\/span>\n    <\/div>\n    <p class=\"body-large\">\n        The Royal Navy &#038; Royal Marines Charity (RNRMC) distributes\r\nmillions of pounds annually to support sailors and marines as\r\nwell as their families. RNRMC\u2019s Sarah-Jayne Craig told us how\r\nthe charity has effectively tapped into the power of Blackbaud Grantmaking\u2122 the past four years to transform their grants system and grow the network of charities they collaborate with.    <\/p>\n    <\/section>\n\n<section class=\"longform-content-qa\" id=\"longform-content-qa-block_55a50401bfb00c076546b740d8546b7c\">\n        <div class=\"longform-content-qa__wrapper\">\n                                                                    <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>What led your team to search for a comprehensive software system for grantmaking?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">We initially were spreadsheet-based, and then our new director said, \u201cWe need to make this a bit sharper, a bit smarter.\u201d Our charity\u2019s scope was growing, and while the charity had a database for fundraising, that didn\u2019t work for our requirements. We looked at three or four grantmaking systems during our search process. Blackbaud Grantmaking ticked all the boxes we were after and was the clear choice.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>What were the boxes that Blackbaud satisfied for you?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">We have a lot of different applications and hold a lot of different funds. Many we inherited are restricted. One application won\u2019t fit every single grant we do. Even though a lot of the functionality for Blackbaud Grantmaking is out-of-the-box, we could still configure the system for our specific needs. We also needed to know that we can amend the application forms without having to phone a help desk or be stuck in a queue waiting for assistance. Being able to have multiple forms and have the freedom to change forms in-house\u2014with no limit\u2014has been a real plus point. We\u2019re not limited to 10 changes a year\u2014 you hear of vendors that do that to their customers.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>Where did you start to see time savings and increased efficiency?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">We used to have multiple spreadsheets that had to be updated one at a time, and then finance would have a separate spreadsheet. There was always the potential for duplication error at different points of the journey. Blackbaud Grantmaking has negated that duplication because we\u2019re all looking at the same sheet. At the end of the day, we don\u2019t have to worry about someone transferring a figure or a code and getting it wrong. So that time saving was massive to start with. The ability to easily generate letters and to keep everything in one place\u2014those have been big timesavers as well.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>How has that time savings and efficiency helped fuel the charity\u2019s impact?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">We\u2019ve taken on more grantmaking funds, including several that are smaller in nature, that we wouldn\u2019t have been able to incorporate and track easily without Blackbaud Grantmaking and the flexible setup it provides us.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>What are some of your favorite ways to use Blackbaud Grantmaking\u2019s dashboards?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">We are getting hot on dashboards, and that\u2019s definitely increased the system\u2019s usability for people. My colleagues realize, \u201cI don\u2019t need another spreadsheet. I can just click, and everything I need is in front of me.\u201d Blackbaud Grantmaking\u2019s budget module is really useful for us, and the dashboard\u2019s budget summary is a good way for us to track money we spend, including money that we spend on behalf of others. Also, managers can use dashboards for looking at their staff\u2019s workload, to avoid someone being overloaded. Or, if someone is out sick, we can see through their dashboard what\u2019s outstanding that someone else might need to jump on.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5> How is your marketing and communications team tapping into the power of Blackbaud Grantmaking?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">They have access to it and have their own dashboards. My team can flag feedback for marketing and comms to consider running as social media posts, or say, \u201cThis requires branding.\u201d They can contact grantees and say, \u201cWe understand you\u2019ve received a grant. We\u2019d love to brand your project. Can we get in touch?\u201d It closes the loop and takes that piece off our grants team. Blackbaud Grantmaking has become a tool for the whole charity, which we didn\u2019t really envisage at the time we chose it.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>Have you received positive feedback from applicants?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">Definitely. The ability to save an application that they\u2019ve started but haven\u2019t completed is huge for applicants. And they can share the application easily with other members of their team to get feedback. That\u2019s a very valuable tool.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>What do members of the naval community who help review grant applications think?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">They all think it works really well, and it\u2019s easy for us to pull reports based on their assessments and present the overall scores to committees.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5> Is monitoring easier as well?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">Monitoring progress of our grant recipients through the Blackbaud Grantmaking portal\u2014with automatic reminders for our recipients and staff\u2014has been really beneficial. We can see whether recipients are meeting outcomes, and I can take look at what they share with us\u2014 including uploaded attachments, photos and case studies\u2014and pull from that to show the difference our grants are making.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>How have you extended Blackbaud\u2019s capabilities with Microsoft Power BI for reporting?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">We can take the data we\u2019ve collected with Blackbaud Grantmaking and play with it using Power BI\u2019s data visualisation tools. We just produced a review of all the grantmaking we\u2019ve done the past year. There\u2019s a lot of narrative but also charts and graphics generated by Power BI with information from Blackbaud Grantmaking.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                                        <div class=\"longform-content-qa__wrapper__info\">\n                                                    <div class=\"longform-content-qa__wrapper__info__question\">\n                                <div class=\"longform-content-qa__wrapper__info__question__symbol\">Q:<\/div><h5>Last words you would like to share on Blackbaud Grantmaking?<\/h5>\n                            <\/div>    \n                                                                            <div class=\"longform-content-qa__wrapper__info__answer\">\n                            <div class=\"longform-content-qa__wrapper__info__answer__symbol\">A:<\/div><p class=\"body-medium\">I made a big claim in a meeting the other day, that of all the challenges people have put to me and said, \u201cCan we do this?\u201d I have not had to say, \u201cNo, sorry.\u201d The more you show people what Blackbaud Grantmaking can do, the more they want it to do. You\u2019re an absolute game-changer for us.<\/p>\n                            <\/div>    \n                                                <\/div>\n                                    <\/div>\n    <\/section>\n<\/div>\n                                    <div class=\"customer-story-single__content-download\">\n                        <a href=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RNRMC-US-BBGM-Customer-Spotlight.pdf\"><i class=\"fa-solid fa-arrow-down-to-bracket\"><\/i> Download PDF<\/a>\n                    <\/div>\n                            <\/div>\n            <div class=\"col-md-5 col-lg-4 offset-lg-1\">\n                                <div class=\"customer-story-single__sidebar has-image\">\n                                            <div class=\"customer-story-single__sidebar-logo\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px.jpg\" class=\"img-fluid\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                        <\/div>\n                                        <div class=\"customer-story-single__sidebar-content\">\n                        <h5>Royal Navy &#038; Royal Marines Charity <\/h5>\n                                                                            <h6>Powered by<\/h6>\n                            <div class=\"customer-story-single__sidebar-products\">\n                                <ul class=\"list-unstyled\">\n                                                                                <li>\n                                                <a class=\"cta-text-arrow\" href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-grantmaking\">\n                                                    Blackbaud Grantmaking                                                <\/a>\n                                            <\/li>\n                                                                        <\/ul>\n                            <\/div>\n                                            <\/div>\n                                                                <div class=\"customer-story-single__sidebar-cta\">\n                            <a id=\"CSChat\" href=\"#\">\n                                Talk to Us                            <\/a>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"related-customer-stories white-bg\" id=\"related-customer-stories-block_3909f6e2764ccfc56d83ecfa10c12976\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"related-customer-stories__heading\">\n                    <h2 class=\"h3\">More Stories Like This<\/h2>\n                <\/div>\n                <div class=\"row\">\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px.jpg\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px.jpg 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/05\/RBRMC_logo_250px-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Fundraising                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Royal Navy &#038; Royal Marines Charity with Blackbaud Raiser&#8217;s Edge NXT<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/royal-navy-royal-marines-charity\">Royal Navy &#038; Royal Marines Charity <\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2024\/10\/IgnitePhilanthropy_Logo_Final-e1737667461428.png\" class=\"img-fluid icon-img\" alt=\"\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Grantmaking                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>Ignite Philanthropy<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/ignite-philanthropy\">Ignite Philanthropy<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"col-12 col-lg-4 related-customer-stories__card\">\n                         \n                                <div class=\"related-customer-stories__card-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/10\/logo-BFI-250x250_v2.png\" class=\"img-fluid icon-img\" alt=\"\" srcset=\"https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/10\/logo-BFI-250x250_v2.png 250w, https:\/\/www.blackbaud.com\/wp-content\/uploads\/2023\/10\/logo-BFI-250x250_v2-150x150.png 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>                                <\/div>\n                                                    <div class=\"related-customer-stories__card-content\">\n                                                            <div class=\"tag\">\n                                    Grantmaking                                <\/div>\n                                                    \n                            <div class=\"related-customer-stories__card-content__heading\">\n                                <h5>British Film Institute<\/h5>\n                            <\/div>\n                            <a class=\"related-customer-stories__card-content__link tag\" href=\"https:\/\/www.blackbaud.com\/customer-stories\/british-film-institute\">British Film Institute<\/a>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n                <div class=\"row\">\n                    <div class=\"col-12\">\n                        <div class=\"related-customer-stories__all-link\">\n                            <a class=\"cta-text-arrow-underline\" 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